Cut Your Call Costs

Supply Management (September 20, 2007)

Author: Lamb, Nicola
Vol: 12, Issue: 19

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Summary


Six hundred and twenty million pounds a year -- that is how much British businesses throw away through mismanaging telecommunications services. This was the conclusion of independent research published by the Gartner Group, which found that firms waste 8% of their total telecoms network spending on over-billing and hidden charges. Challenges in managing this expenditure include complex billing, changing inventory, multi-location and decentralized purchasing. Here are five top checks that will help you to take control, reduce costs and get the most from your telecoms budget: 1. Verify invoices. 2. Understand your user profile. 3. Benchmark costs and service levels. 4. Read your contracts. 5. Draw up a register of assets. Telecoms costs can be managed and audited 100% accurately. Following these five tips will help you achieve greater control over your telecoms expenditure, and should allow you to make significant savings.

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Cut Your Call Costs

Six hundred and twenty million pounds a year - that's how much British businesses throw away through mismanaging telecommunications services.

This was the conclusion of independent research published by the Gartner Group, which found that firms waste 8 per cent of their total telecoms networ...

See the full content of this document