No. 27-6/7, July 2006
Index
- A window open to the whole world. Shanghai Library's global cooperative promotion, “Window of Shanghai”
- Marketing and service promotion practices in the LCAS
- How does a dandelion seed from overseas root and thrive?. The successful implementation of TQM in Hainan University Library
- Leveraging levels of information services and developing knowledge services. The trend of information services in libraries
- Course building and implementation of information literacy instruction for Chongqing University library
- Library as incubating space for innovations: practices, trends and skill sets
- The role of library media services in the University Distance and Distributed Education
- Leveraging quality web‐based library user services in the digital age
- Benchmarking human resource development: an emerging area of practice
- Marketing library services to the Net Generation
- The Guichet du Savoir. A service for knowledge sharing and a driving force for change
- Building better customer relationships: case studies from Malta and the UK
- Corporate culture in libraries and information centers to promote “knowledge‐based business” in IT era
- What can we learn from performance assessment?. The system and practice in an academic library
- Information technology (IT) strategic planning for libraries
- Developing corporate culture in the Indian university libraries. Problems and challenges of change management
- The challenges and opportunities of marketing academic libraries in the USA. Experiences of US academic libraries with global application
- Technical services and user service improvement