No. 14-4, October 2006
Index
- TQM‐based self‐assessment in the education sector. Experiences from a Swedish upper secondary school project
- The difficulty in implementing TQM in higher education instruction. The duality of instructor/student roles
- Total quality management in secondary schools in Kenya: extent of practice
- Improving management education
- “Serving time”: the relationship of good and bad teaching
- Quality assurance of multiple‐choice tests