No. 28-1, January 2020

Index

• Students’ and staff perceptions of vocational education institution heads’ virtues
• Rubrics meeting quality assurance and improvement needs in the accreditation context
• Quality assurance and the classification of universities: the case of Chile
• The influence of culture on quality management practices and their effects on perceived service quality by secondary school students
• The philosophy of quality in education: a qualitative approach
• Discourses on quality and quality assurance in higher education from the perspective of global university rankings