No. 15-2, February 2021

Index

• Business founders and performance of family firms: evidence from developing countries in Asia
• From physical to virtual store: factors that spur Bangladeshi manufacturers/retailers to introduce multi-channel retailing
• ICT-enabled CRM system adoption: a dual Indian qualitative case study and conceptual framework development
• The effect of social media use on customer qualification skills and adaptive selling behaviors of export salespeople in China
• The influence of conflict with suppliers on retailers’ private label performance
• Estimating green purchase behavior: an empirical study using integrated behavior model in Bangladesh
• Does institutional ownership and internationalization affect corporate social responsibility in emerging economy firms? An empirical evidence from India
• The impact of technological-organizational-environmental (TOE) factors on firm performance: merchant’s perspective of mobile payment from Thailand’s retail and service firms
• Determinants, persistence and value implications of liquidity creation: an evidence from Indian banks