No. 76-1, March 2010
Index
- A methodological assessment of ten years of Canada’s Citizen’s First satisfaction survey research
- Are we being served? A critical perspective on Canada’s Citizens First satisfaction surveys
- Chronicle of the Institute — IIAS, Its sections and members
- Identifying and assessing valuable resources and core capabilities in public organizations
- Local government citizen participation and rural development: reflections on Uganda’s decentralization system
- Pre-Napoleonic centralization in a decentralized polity: the case of the Dutch Republic
- Reforming the staffing process in the European Union institutions: moving the sacred cow out of the road
- Rejoinder to Ed Bruning
- The new Charter System in Ghana: the ‘holy grail’ of public service delivery?
- To what extent does deprivation affect the performance of English local authorities?
- Welcome to the Court