Adjudication by consent (Phone-Paid Services Authority)

Adjudication by consent.The parties agreed that the following sanctions should be imposed:formal reprimanda fine of £330,000.00 broken down as follows:Breach 1 – Paragraph 3.3.1 £80,000.00Breach 2 – Paragraph 3.1.3 £100,000.00Breach 3 – Paragraph 3.1.3 £150,000.00a requirement that the Network Operator submits to a compliance audit on its Due Diligence, Risk Assessment and Control. Such audit to...

Adjudication by consent.The parties agreed that the following sanctions should be imposed:formal reprimanda fine of £330,000.00 broken down as follows:Breach 1 – Paragraph 3.3.1 £80,000.00Breach 2 – Paragraph 3.1.3 £100,000.00Breach 3 – Paragraph 3.1.3 £150,000.00a requirement that the Network Operator submits to a compliance audit on its Due Diligence, Risk Assessment and Control. Such audit to...

This case concerned a fixed line, non-scratch card competition service called “Dial4Fun” operating on premium rate numbers (PRN(s)); 09117523698, 09115628671, 09115628679 and 09115620784 (the “Service”). It was charged at £1.10p per minute for PRN 09115628671 and 99p per minute for the other PRN(s), plus network access charges with a cap of £30 applied on it. The Service offered entry into a non-s

The PSAreceived 47 complaints from consumers about a competition service charged at £4.50 per week operating on shared shortcode 82225, under the brand name Comphouse Competition (“the Service”).The Level 2 provider for the Service was Pro Money Holdings Ltd (“the Level 2 provider”).This matter was an adjudication by consent, the Level 2 provider accepting that the following breaches of the PSA...

PhonepayPlus has published an adjudication by Consent order (“Consent Order”) relating to the provider, NumberGrp Network Communications (Ireland) Limited. The case was raised by PhonepayPlus following receipt of complaints in relation to a directory enquiry service operated by the provider. Following discussions between PhonepayPlus and the provider it was agreed that, in the circumstances of...

PhonepayPlus has published an adjudication by Consent order (“Consent Order”) relating to Remote Games Limited. The case was raised by PhonepayPlus following receipt of complaints in relation to a skill-based prize draw subscription competition service. Following discussions between PhonepayPlus and Remote Games Limited, it was agreed that, in the circumstances of the case, it was not in the...

PhonepayPlus has published an adjudication by Consent order (“Consent Order”) relating to a Tribunal adjudication against Wye Valley Promotions Ltd (case reference 30309). The case was raised by PhonepayPlus following receipt of complaints in relation to a prize draw service.

PhonepayPlus has published an adjudication by Consent order (“Consent Order”) relating to The Mobile Generation I.B.V.The case was raised by PhonepayPlus following receipt of complaints in relation to competition subscription services.Following discussions between PhonepayPlus and The Mobile Generation I.B.V it was agreed that, in the circumstances of the case, it was not in the interest of the...

PhonepayPlus has published an adjudication by Consent order (“Consent Order”) relating to Eye Games Limited. The case was raised by PhonepayPlus following receipt of complaints in relation to a quiz competition subscription service. Following discussions between PhonepayPlus and Eye Games Limited, it was agreed that, in the circumstances of the case, it was not in the interest of the parties to...