Track 2 (Phone-Paid Services Authority)

This case was brought against Gothamiax Limited, (‘the Level 2 provider’) under Paragraph 4.5 of the 14th Edition of the Code of Practice (‘the Code’). This case concerned a subscription alerts service called ‘Every Day Saves’ (‘the Service’), which provided consumers with links to websites offering discounts and savings.The Executive submitted that the Level 2 provider had breached rules of Code

This case was brought against Embill Services Limited (“the Level 2 provider”) under Paragraph 4.5 of the 14th Edition of the Code of Practice (“the Code”).The case concerned a sexual entertainment service provided by the Level 2 provider. The Service was registered and operated under the brand name “Girls Next Door”. The Service provided pre-recorded adult audio content to consumers.The...

This case was brought against Taptronic FZC, ‘the Level 2 provider’ under Paragraph 4.5 of the 14th Edition of the Code of Practice.This case concerned a subscription alerts service called Fitguru (‘the Service’), which provided consumers with fitness training and nutritional videos, which included exercise plans, training videos and video recipes for healthy eating.The Executive received 410...

This case concerned a subscription alerts Service called “f(b) Friday” (‘the Service’) which provided consumers with voucher codes and discount offers for retail stores. The Service was provided by Moblix Media Limited (‘the Level 2 provider’) and the Level 1 provider was Tap2Bill Limited the (‘the Level 1 provider’).The Level 2 provider and Service have previously been subject of a Track 2...

This case was brought against the Level 2 provider under Paragraph 4.5 of the 14th Edition of the Code of Practice (“the Code”).The case concerned a subscription alert service operating under the brand name ‘Fruity Cell’ which was billing on the shortcode 65099 (“the Service”).The Level 2 provider for the Service was New Level Ventures Limited based in Cyprus (“the Level 2 provider”). The Level 1

The case concerned a £2.50 per minute service that registered as an IT technical support service promoted on 09131240165, 09131240166, 09131240167, 09131240168, 09131240169, 09131240178 and 09131240179 (“the Service”). The Level 2 provider for the service was a sole trader, Himanshu Singh who traded as Uplink IT Solutions (“the Level 2 provider”) and was based in India. The network operator was...

The case concerned an Information, Connection and/or Signposting Service which operated on the number range 0843 455 number range.The Level 2 provider for the Service was a sole trader, Peter Jones who traded as Webserve CMS Limited. The Network operator was Telecoms World Limited.The Service was first registered on the Executive’s registration scheme on 31 January 2019 and the Level 2 provider...

This case was brought against the Level 2 provider under Paragraph 4.5 of the 14th Edition of the Code of Practice.The case concerned a voucher subscription service called “Voucher Bonanza”, which operated on a pin opt-in flow using shortcode 60444 (“the Service”). The Level 2 provider for the Service was Entertainmob Kommunikation UG (the “Level 2 provider”). The Service was charged at £4.50 per

This case concerned a subscription alerts service called ‘Secret Sales Codes’, which provided consumers with voucher codes for retail stores. The promotional material supplied by the Level 2 provider indicated that the service used two opt-in methods – a PIN verification method and a MO (Mobile-Originated) keyword method. However, the Level 1 provider confirmed that no opt-ins had taken place via

The case concerned a voucher subscription service called “Voucher Promotions”, which operated on a PIN opt-in flow using shortcode 65202.The Level 2 provider for the Service was Globo Mobile Kommunikation UG.The Service was charged at £4.50 per month to receive monthly discount voucher codes and sale notifications, for brands and retailers via text message (SMS) to a mobile phone number (MSISDN).T

This case was brought against the Level 1 provider under Paragraph 4.5 of the 14th edition of the Code of Practice.The case concerned the Level 1 provider MobBill (UK) Limited (the “Level 1 provider”). The Level 1 provider had been registered with the Phone-paid Services Authority (“PSA”) since 6 March 2013. Previously the Level 1 provider had operated as a Level 2 provider for an adult...

The case concerned non-payment of the financial sanction that had been imposed by an earlier Tribunal (case reference: 130464). The previous case, heard on 13 September 2018, concerned a call connection service operating on the number ranges 0871976xxxx and 0871789xxxx (“the Service”) by Tobaji Ltd (the “Level 2 provider”). The Level 1 provider for the Service was Telecoms World Plc (the “Level 1

The case concerned an Information, Connection and Signposting Service (ICSS) which operated on the number ranges 09040121XXX, 09040127XXX and 09040128XXX. The Level 2 provider for the Service was Salvatet Inversiones SL. The Network operator for the Service was Telecom2 Ltd.Salvatet ran an ICSS service which connected consumers to well-known companies and government departments such as Amazon, O2

The Tribunal was asked to consider imposing a prohibition against Mr Devon Kelly pursuant to paragraph 4.8.3(g) of the Code.The case related to two previous adjudications against the Level 2 provider, Madlenka Limited ‘the Level 2 provider’. The first was dated 12 June 2019 (case reference: 151390) and involved a directory enquiry service. The second was dated 13 November 2019 (case reference: 179

The case concerned the Breach of sanctions by Inter Inventory for breaches upheld regarding the "BestVIPGames" protal subscriptions service on the 6 of March 2019. the provider failed to comply with the sanctions imposed on it on the above date so this case was brought against it for its non-compliance.The following breaches were upheld in the case:Paragraph 4.8.6(b) – failure to comply with a...

The case concerned a technical support service. The Level 2 provider for the Service was Irich Info Technology Services . The Level 1 provider for the Service was Numbers Plus Limited.The Level 2 provider described the Service as one which provided Technical Support and stated that the Service charged £2.50 per minute.The Executive received two complaints from members of the public and one from...

The case concerned a subscription alert service operating under the brand name ‘Crowd Offers’ (the “Service”) billing on the shortcode 83003.The Level 2 provider for the Service was Unicate Ltd (the “Level 2 provider”). The Level 2 provider registered with the Phone-paid Services Authority (the “PSA”) on 23 April 2018. The Level 2 provider updated its own registration with the PSA to end on 12...

The case concerned a ‘Call Connection’ service operating on the numbers across the number ranges 0870 1860 XXX, 0870 1862 XXX, 0870 1863 XXX, 0870 1864 XXX, 0870 1866 XXX, 0870 1868 XXX, 0870 1869 XXX and 0870 4942 XXX (the “Service”).The Level 2 provider for the Service is ECN Digital Ltd (the “Level 2 provider”). The Level 2 provider has been registered with the Phone-paid Services Authority (PS

The Tribunal was asked to consider imposing a prohibition against Ms Lara Simon pursuant to paragraph 4.8.3(g) of the 14th edition of the Phone-paid Services Authority (“PSA”) Code of Practice (the “Code”). Lara Simon is also known by her married name of Lara Kellard however on company documents is referred to as Ms Lara Simon and therefore she will be referred to as Ms Lara Simon in this...

The case concerned an Information, Connection and/or Signposting Service (ICSS) which operated on the number range 0904289514X (“the Service”).The Level 2 provider for the Service was Plus que PRO SAS (“the Level 2 provider”). The Level 1 provider was Innecto though a second Level 1 provider Daotec also operated within the value chain. The Network operator was GCI Network Solutions Ltd.The...

The case concerned the non-payment of financial sanctions and administrative charges that were imposed by an earlier Tribunal (case reference 158026). The previous case, which was heard on 17 December 2019, concerned a ‘Call Connection’ service operating on the number ranges 0870 1860 XXX, 0870 1862 XXX, 0870 1863 XXX, 0870 1864 XXX, 0870 1866 XXX, 0870 1868 XXX, 0870 1869 XXX and 0870 4942 XXX (“

This case was brought against the Level 2 provider under Paragraph 4.5 of the 14th edition of the Code of Practice.The case concerned a quiz competition service which operated under the five brand names ‘txtwinner’, ‘voucher.me’, ‘britsms’, ‘smsunltd’ and ‘txtintl’ (the “Service”).The Level 2 provider for the Service was Itech Logic Ltd (the “Level 2 provider”). The Level 2 provider was first...

This case concerned a subscription alert service operating under the brand name ‘Voucher SMS’ on shortcode 61450 (“the Service”). The Level 2 provider for the Service was Prime Platform Solutions Ltd (the “Level 2 provider”). The Level 2 provider registered with the Phone-paid Services Authority (the “PSA”) on 20 May 2018. The Level 2 provider’s registration with the PSA was not renewed and...

The case concerned alleged breaches of sanctions imposed by an earlier Tribunal (21 September 2018, case reference 118585) following an investigation into video portal services operating under the brands ‘SexxyMob’, ‘Xcite’ and ‘Xvidland’ on PayForIt (“PFI”) and shortcode 65065 (the “Services”).The Level 2 provider for the Service was Xplosion Limited (the “Level 2 provider”). The Level 2...

The Tribunal was asked to consider imposing a prohibition against Mr Simon Boyle pursuant to paragraph 4.8.3(g) of the 14th edition of the Phone-paid Services Authority Code of Practice (the “Code”).The case related to an adjudication against the Level 2 provider Flipcove Limited dated 03 December 2018 (case reference: 142651). This case concerned the Level 2 provider intentionally charging...

This case was brought against the named individual under paragraph 4.8.6 of the Code of Practice. The Tribunal was asked to consider imposing a prohibition against Ms Meital Shenar pursuant to paragraph 4.8.3(g) of the 14th edition of the Phone-paid Services Authority Code of Practice (the “Code”).The case related to two previous adjudications against the Level 2 provider Halak Online Limited,...

The case concerned a gaming subscription service called BestVIPGames which operated on a PayForIt platform. The service used short codes 64055 for the stop function and 85450 for free reminder messages and receipts. The service was charged at £4.50 per week and provided access to a games portal which consumers were sent a link to via text message once they subscribed. The service had not been...

The case concerned non-payment of financial sanctions and administrative charges imposed by an earlier Tribunal (case reference: 137924). The case, heard on 7 June 2018, concerned an Information, Connection and Signposting Service operated by Halak Online Ltd (the “Level 2 provider”). The Network operator for the Service was Dynamic Mobile Billing Ltd (the “Network operator”).The Executive had...

A service provided by the Level 2 provider PowerTel Limited (the “Level 2 provider”) was the subject of a Phone-paid Services Authority (“PSA”) Tribunal adjudication (case reference: 128953) on 18 September 2018. The Tribunal upheld breaches of rules 2.2.7 (pricing information), 2.3.2 (misleading), 3.4.8 (registration renewal) and 4.2.3 (failure to provide information).The Level 2 provider was...

The case concerned a call connection service (the “Service”) operating on premium rate numbers (“PRN”) 09055952952 (“PRN 1”) and 09055958958 (“PRN 2”).The Level 2 provider for the Service was Premier Ventures Ltd formally known as Umbrella Support Limited (which is what it will be referred to within this document) and Raptor Telecom Limited. Its trading name was UK Services & Support (the “Level 2