Consumer Rights in UK Law

  • Driving with the Handbrake On: Competition Class Actions under the Consumer Rights Act 2015
    • No. 79-3, May 2016
    • The Modern Law Review
    This paper examines the new class action procedure for competition cases established by the Consumer Rights Act 2015. It examines whether the legislation and the procedural rules for the Competitio...
  • Wrong about Rights: Public Knowledge of Key Areas of Consumer, Housing and Employment Law in England and Wales
    • No. 80-5, September 2017
    • The Modern Law Review
    Over many decades, processes of juridification have brought about huge growth in legal rights, responsibilities and protections, yet citizens appear to poorly understand this ‘law thick’ world. Thi...
  • Sale of goods made to the consumer’s specifications at a trade fair: ab initio no right of withdrawal: Case C-529/19 Möbel Kraft, EU:C:2020:846
    • No. 28-3, June 2021
    • Maastricht Journal of European and Comparative Law
    Within the European Union, consumers concluding contracts with traders either at a distance or outside the traders’ premises are generally entitled to withdraw from the contract. However, in certai...
    ... ... the supply of energy) (article 9 Consumer Rights Directive (CRD)).1,2Consumers exercising theirright of withdrawal must neither give any reason, nor must they pay any compensation.3However,there are ... ...
  • A Perspective on Quality in Education: The Quest for Zero Defect
    • No. 1-2, February 1993
    • Quality Assurance in Education
    • 35-39
    Quality has always been a central concern in education. The existent debate of educational quality has, however, shifted. The current discourse about educational quality is replete with slogans lik...
    ... ... change is associated with the increasing importance accorded to consumer needs and satisfaction, that is, parent (consumer) needs. Furthermore, ... ...
  • Serbian Consumer Law
    • No. 22-6, December 2015
    • Maastricht Journal of European and Comparative Law
    Serbian consumer law has ben transformed over the last 10 years through the quick succession of no less than 4 incarnation of the Law on Consumer Protection first introduced in 2002 and reformed in...
    ... ... main objective was to esta blish cooperation with all re levant stakeholders in th is area, to improve the protect ion and promotion of the rights and interests of consu mers in Serbia, in li ne with EU legislation a nd best practices , www.zapotros ace.rs/en/ index.php ... Serbian Consu ... ...
  • Of Harmonization and Fragmentation: The Problem of Legal Transplants in the Europeanization of Private Law
    • No. 17-2, June 2010
    • Maastricht Journal of European and Comparative Law
    The purpose of this Essay is to re-evaluate the project of private law harmonization via directives in the vocabulary of classical comparative scholarship on legal transplants. The Essay draws on w...
    ... ... ‘ full harmoniz ation’ , such as proposed ‘ directive on consumer rights’ are criticised in this light ... Keywords : harmoni zation; ... ...
  • Towards a new EU regulatory law on residential mortgage lending
    • No. 11-1, March 2019
    • Journal of Property, Planning and Environmental Law
    • 51-66
    Purpose: The measures enacted so far at European level to address the global financial crisis are likely to have limited effects as they are still market efficiency oriented. Accordingly, this stud...
    ... ... , this study aims to explore howthe EU Charter on Fundamental Rights may be useful to achieve a more human right dimension in ... Thework takes the link alreadyestablished by the CJEU between EU consumer law and the EU Charter on Fundamental Rights one stepfurtherand addresses ... ...
  • The Preliminary Opinion of the European Data Protection Supervisor and the Discretion of the European Commission in Enforcing Competition Law
    • No. 23-3, June 2016
    • Maastricht Journal of European and Comparative Law
    The Preliminary Opinion of the European Data Protection Supervisor (EDPS) calls for data protection rights to be integrated in the enforcement of competition law in the EU. The EDPS proposes that t...
    ... ... Data Protection Supervisor (EDPS) calls for data protection rights to be integrated in the enforcement of competition law in the EU.  e ... Commi ssion should use its discretion to broaden the notion of consumer welfare to include those rights and apply competition rules based on ... ...
  • The definitive impetus for access to justice: Mandatory consumer arbitration in Spain
    • No. 29-2, April 2022
    • Maastricht Journal of European and Comparative Law
    The purpose of the following paper is to address the relevance of consumer arbitration as an effective procedural justice mechanism within the EU internal market. Thus, the article focuses on the p...
    ... ... , the article focuseson the possibility of introducing a mandatory consumer arbitration system in Spain that allowsconsumers to exercise their rights recognized by the rules in a fast, efficient and free way.For this purpose, the Portuguese consumer arbitration system and its evolution up to ... ...
  • The definitive impetus for access to justice: Mandatory consumer arbitration in Spain
    • No. 29-2, April 2022
    • Maastricht Journal of European and Comparative Law
    • 0000
    The purpose of the following paper is to address the relevance of consumer arbitration as an effective procedural justice mechanism within the EU internal market. Thus, the article focuses on the p...
    ... ... , the article focuseson the possibility of introducing a mandatory consumer arbitration system in Spain that allowsconsumers to exercise their rights recognized by the rules in a fast, efficient and free way.For this purpose, the Portuguese consumer arbitration system and its evolution up to ... ...
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