Cantrell, Patricia (Case reference: 37976)

Case Number37976
Published date14 May 2014
Year2014
Adjudicated PartyCantrell, Patricia
Procedure TypeTrack 2 (Phone-Paid Services Authority)
Code Compliance Panel
Tribunal Decision
1
Tribunal meeting number 149 / Case 2
Case reference: 37976
Case: Prohibition of an associated individual
THIS CASE WAS BROUGHT AGAINST THE ASSOCIATED INDIVIDUAL UNDER PARAGRAPH
4.8.6 OF THE CODE
BACKGROUND
i) Summary relating to Ms Patricia Cantrell
The Tribunal was asked to consider a prohibition against Ms Patricia Cantrell pursuant to
paragraph 4.8.2(g) of the 12th Edition of the PhonepayPlus Code of Practice (the Code”).
The case related to an adjudication against the Level 2 provider Bafona Ltd (23 January 2014,
case reference: 33386), which concerned a breach of the sanctions imposed by an earlier Tribunal
(25 July 2013, case reference: 28791) and non-payment of the associated administrative charges.
The case on 25 July 2013 concerned a quiz competition service (the “Service). On 23 January
2014, the Tribunal recommended that the Executive consider initiating the process which may lead
to the prohibition of Ms Patricia Cantrell, (an associated individual) pursuant to paragraph 4.8.2(g)
of the Code.
The Tribunal considered the following evidence in full:
- The Tribunal decision against the Level 2 provider of 25 July 2013;
- The Tribunal decision against the Level 2 provider of 23 January 2014;
- Incorporation documentation for the Level 2 provider;
- A compliance guarantee agreement between the Level 2 provider and the Level 1
provider, TxtNation Limited;
- A contract between the Level 2 and Level 1 provider TxtNation Limited;
- Affiliate marketing contracts between the Level 2 provider and affiliate marketers x
6;
- PhonepayPlus registration database screenshots;
- The covering letter and breach of sanctions breach letter of 5 July 2013;
- Post adjudication correspondence between the Level 2 provider and the Executive
between 6 September 2013 - 23 September 2013; and
- The covering letter and the prohibition investigation letter dated 7 April 2014.
The Executive conducted this matter in accordance with paragraph 4.8.6 of the Code. The
Executive sent notification of potential prohibition to Ms Patricia Cantrell and the Level 2 provider
on 7 April 2014. The Executive did not receive a response to the notification of potential prohibition.
The Tribunal was satisfied that in accordance with paragraph 4.8.6 of the Code, the Executive had
made all reasonable attempts to inform Ms Patricia Cantrell of the potential prohibition
proceedings. On 1 May 2014, the Tribunal reached a decision on the potential prohibition of Ms
Patricia Cantrell.
ii) Relevant Code provisions
Paragraph 4.8.2(g) of the Code states:
“The Tribunal can apply a range of sanctions depending upon the seriousness with which it
regards the breach(es) upheld. Having taken all relevant circumstances into account, the

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