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CFOs struggle with human factor.

Document Cited in Related
Vincent
PositionNews Round-Up - Brief Article

Finance directors are frustrated by their inability to measure the return on investment in employees and want a greater role in managing human capital, according to a survey by Mercer Human Resource Consulting. Businesses spend 36 per cent of their revenues on human capital--ie, pay, benefits and training--but only 16 per cent of financial managers understand the return they are getting. "CFOs see the importance of human capital to business success, but cannot apply ordinary financial discipline to what is often their company's largest investment," said Rick Guzzo, a consultant at Mercer. Financial managers are feeling increasing pressure from boards and investors...

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