Change-readiness instrument for library managers: development and analysis of a scale
| Date | 13 May 2024 |
| Pages | 287-296 |
| DOI | https://doi.org/10.1108/LM-08-2023-0086 |
| Published date | 13 May 2024 |
| Author | Efren Torres Jr.,Christine Abrigo |
Change-readiness instrument for
library managers: development
and analysis of a scale
Efren Torres Jr. and Christine Abrigo
De La Salle University, Manila, Philippines
Abstract
Purpose –This study focuses on developing a scale that encompasses aspects of readiness to change by
library management in dealing with the next normal scenario in libraries. It investigates measuring change
readiness in terms of library service operations, workflows, administration, programs and spaces, which can
give an overview of a library institution’s preparedness to meet new roles and expectations.
Design/methodology/approach –The descriptive quantitative research was employed using a two-phase
approach. It attempts to design an instrument referred to as change-readiness instrument for library managers
(CRILM), which was derived from an original self-developed questionnaire consisting of a 20-item readiness-
for-change attributes. Validity and reliability of CRILM were tested using Exploratory Factor Analysis and
Cronbach’s Alpha. Sample size calculation was employed to determine the required number of subjects to
participate in the study. Library managers who are head librarians from different types of libraries were the
target samples. Content validation of the items was conducted for suitability and context.
Findings –CRILM was tested both valid and reliable. The initial results yielded from the respondent sample
indicated that CRILM is deemed suitable for measuring change-readiness among library managers and
libraries. The factor-analyzed items were grouped into three subscales based on their characteristics, namely,
flexibility in work and services, learning support readiness and adaptive to changing service environments.
Research limitations/implications –CRILM covered the major domains and constructs of change
readiness in the context of a library setting. However, the scale should be subjected to further testing and use by
a wider target group to strengthen its usability and confidence level. Item analysis was not employed.
Practical implications –The results of the study offer help to librarymanagers in assessing the readiness of
their organizations to effectively manage change and be future-ready.
Originality/value –This study attempts to bridge the gap in readiness-for-change instruments by
introducing a scale in the library service environment as a potential contribution in the practice of library
management.
Keywords Changereadiness, Readiness scale, Instrument validation, Library managers, Librarians, Libraries
Paper type Research paper
1. Introduction
Much of the world did not expect another pandemic forthcoming within this lifetime that
ultimately caused disruptions to all known normalcies. The COVID-19 pandemic
significantly altered routines and changed the way people do things. Interventions and
anticipated responses were taken up to adapt to the changing environment so that work and
life shall continue. In the academic setting, teaching, learning and research have swiftly
transitioned to online and remote modalities, where technology appropriation became a more
critical requirement in making the shift to adaptive learning environment possible.
1.1 Libraries’readiness in the changing service environment
Libraries, being part of the academic and research community, were likewise challenged by this
sudden change in the environment. Service delivery has shifted from onsite to offsite (Hinchliffe
and Wolff-Eisenberg, 2020). At the onset of said pandemic, some of the major challenges faced by
Change-
readiness scale
for library
managers
287
The authors convey their gratitude to De La Salle University for supporting them in making this study
possible.
The current issue and full text archive of this journal is available on Emerald Insight at:
https://www.emerald.com/insight/0143-5124.htm
Received 24 August 2023
Revised 27 March 2024
Accepted 28 March 2024
Library Management
Vol. 45 No. 5, 2024
pp. 287-296
© Emerald Publishing Limited
0143-5124
DOI 10.1108/LM-08-2023-0086
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