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Chapter CH280360

Cited in Related
Vincent
Published date11 March 2016
Record NumberCH280360

You should be prepared to repeat this process for each issue in dispute and on each occasion you receive evidence or facts which could be relevant.

When evaluating the facts and considering any further information provided, continue to stay open minded. Avoid fitting the facts to your view of the issue. In particular you should

  • test your understanding of the facts with the person
  • make sure you understand the person’s view of how the facts apply to their interpretation of the law
  • test your view of the facts by analysing the strengths and weaknesses of your initial conclusion, using other team members to help you if necessary
  • share any possible alternative view with the person
  • obtain specialist advice when required (sooner rather than later).

In your review of the case you must also consider if the decision on the dispute will fall under the...

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