Chapter SAM70040
| Published date | 08 April 2016 |
| Record Number | SAM70040 |
| Court | HM Revenue & Customs |
| Issuer | HM Revenue & Customs |
You may be involved in planning, preparing and delivering customer education initiatives, such as
- Seminars and workshops, including questions and answers sessions
- Telephone and personal contact with taxpayers, agents and employers
- Roadshows for rural areas
- Circulation of local contact information
Customer Education is an on-going process. You will want to reflect upon initiatives taken. Examples may be
- Evaluating the success of seminars held for...
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