Chapter SIOG1531
Published date | 19 March 2016 |
Record Number | SIOG1531 |
All customer data is classed as OFFICIAL-SENSITIVE or higher. You are authorised to use email for material up to OFFICIAL-SENSITIVE providing you have Informed Consent from the customer.
There is information that falls within OFFICIAL-SENSITIVE that cannot be sent. This is due to the impact of the information being lost/compromised. Information must not be emailed externally that could result in the following:
- Loss leading to identity theft.
- National media attention likely to cause nationwide, prolonged harm to HMRC’s reputation.
- Severe financial loss to the customer, for example unemployment.
- Loss to HMG/public sector of £millions.
- Loss of control of many customers’ data e.g. payroll details.
- Loss of control of a customer’s sensitive data.
- A compromise to the identity / financial status of customers.
- Cause a criminal prosecution to collapse or cause a conviction for a criminal offense to be declared unsafe or referred for appeal.
- Undermine the financial viability of a UK...
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