Chapter SW01100

Published date10 April 2016
Record NumberSW01100
CourtHM Revenue & Customs

More and more of our customers are embracing new technology and want to communicate with us in ways that are most convenient for them. We want to provide people with high quality services that make it easier and quicker to work with us.

Shared Workspace is a service that brings people and information together online.

What is Shared Workspace?

Shared Workspace is a secure and flexible online service that enables HMRC to work and communicate quickly and easily with customer organisations. The service also supports team working across the diverse business of HMRC and other Government departments.The service allows members to ‘share’ information in a ‘space’ where they can work together in real time. More than one person can view or edit material at the same time, with all amended versions being automatically saved and organised.

Shared Workspace is very versatile and can be designed to meet the needs of customers who may deal with the different parts of HM Revenue & Customs. This also includes the more complex and specialist work that we do.

What can Shared Workspace do?

As well as having joint access to information, Shared Workspace offers other opportunities to enhance our dealings with each other, such as

  • Calendars - Organise meetings and store related information
  • Databases - Collect and organise linked records
  • Discussions - Hold multi-person conversations
  • Polls - Ask questions and vote on...

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