CloudHesive Acquires Dextr Cloud to Enhance Capabilities of Amazon Connect.
MANews-(C)2009-2022
Florida, US-based cloud technology company CloudHesive has acquired Belgium-based AWS contact centre solution Dextr Cloud to enhance customer service and performance dashboard, the company said.
Terms of the transaction were not disclosed.
This combination delivers a contact centre solution backed by a committed Amazon Connect leader.
Powered by Amazon Connect, Dextr combines a full-agent dashboard with a ibrary of cloud services at an affordable price. Dextr deploys rapidly to complement and enhance the expanding capabilities of Amazon Connect, accelerating time-to-value and business impact.
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