Contact (Print and Packaging) Ltd v Travelers Insurance Company Ltd

JurisdictionEngland & Wales
JudgeHis Honour Judge,Stephen Davies
Judgment Date23 January 2018
Neutral Citation[2018] EWHC 83 (TCC)
CourtQueen's Bench Division (Technology and Construction Court)
Docket NumberCase No: C50MA103
Date23 January 2018

[2018] EWHC 83 (TCC)

IN THE HIGH COURT OF JUSTICE

THE BUSINESS AND PROPERTY COURTS IN MANCHESTER

TECHONOLOGY AND CONSTRUCTION COURT (QB)

Manchester Civil Justice Centre,

1 Bridge Street West, Manchester M60 9DJ

Before:

HIS HONOUR JUDGE Stephen Davies

SITTING AS A JUDGE OF THE HIGH COURT

Case No: C50MA103

Between:
Contact (Print and Packaging) Limited
Claimant
and
Travelers Insurance Company Limited
Defendant

Thomas Plewman QC & Sophie Shaw (instructed by Squire Patton Boggs (UK) LLP, Manchester M60) for the Claimant

Andrew Miller QC (instructed by Berwin Leighton Paisner LLP, London EC4) for the Defendant

Hearing dates: 9, 10, 13, 14, 15, 16, 17 November, 6 December 2017

Draft judgment circulated 5 January 2018

JUDGMENT APPROVED

Stephen Davies His Honour Judge

Contents

1

Introduction

1 – 5

2

The claimant

6 – 17

3

The defendant

18

4

The factual witnesses

19 – 24

5

The printing press experts

25 – 28

6

The structural engineering experts

29 – 33

7

The metallurgist experts

34 – 39

8

The accountancy experts

40 – 43

9

The policy

44 – 64

10

The design and construction of the Press foundations

65 – 99

11

Installation to failure

100 – 111

12

The failure

112 – 114

13

Post-failure investigations

115 – 134

14

The damage to and displacement of the Press and the plinth

135 – 139

15

Repudiation

140

16

The cause of damage to the Press

141 – 154

17

Ground movement or teeth fatigue?

155

18

(a) the metallurgist experts' evidence

156 – 192

19

(b) the print experts' evidence

193 – 207

20

(c) the structural engineering experts' evidence

208 – 225

21

If ground movement: (a) subsidence or (b) (i) normal settlement or bedding down of new structures, (ii) settlement of made ground or (iii) defective design, work or materials?

226 – 236

22

Cause of damage — conclusions

237 – 246

23

The quantum of the property damage claim: replacement or repair?

247 – 258

24

The quantum of the business interruption claim for loss of gross profits

259 – 284

25

The claim for additional expenditure

285 – 287

26

Conclusions

288

27

Glossary

1

Introduction

1

This is a claim under a combined insurance policy in which the claimant seeks payment of monies said to be due under the physical damage and business interruption sections of that policy, arising from physical damage to and the failure of a Heidelberg Speedmaster CD 102 — 6LX printing press (“ the Press”) at its print production facility in Stockport on 17 April 2013. The claimant claims £824,683.07 in respect of property damage and £434,139 in respect of business interruption. The defendant repudiated the claim in September 2013 on the ground that the claimant had not shown that the failure was due to an insured cause. The defendant has maintained that position and defends the claim on the same basis. The defendant also challenges the quantum of both claims.

2

The claim was issued in August 2016 and case managed in January 2017 for trial in November 2017. At trial I heard oral evidence over 7 days from: (a) 5 factual witnesses called by the claimant; (b) 8 expert witnesses called by the parties in the fields of printing presses, structural engineering, metallurgy and accountancy. I had the benefit of written closings followed by oral closing submissions on day 8 before reserving this judgment.

3

The case was very well prepared by the respective solicitors and also very well presented by leading and junior counsel for the claimant, Mr Plewman QC and Ms Shaw, and by leading counsel for the defendant, Mr Miller QC, to all of whom I am extremely grateful.

4

My conclusions in summary are that: (a) the claimant has established its case on liability; (b) the property damage claim succeeds in full; (c) the business interruption claim succeeds only as to £18,900; (d) the total of £843,583.07 is subject to a £10,000 deductible, with the result that the total amount payable is £833,583.07

5

My reasons follow in the sections which appear below. I have included a short explanation of all defined terms in the Glossary at the end of this judgment, such as “the Press” as in paragraph 1 above. I have also referred to pages of the trial bundle as [A/1/001], where A is the trial bundle, 1 is the divider and 001 is the page number and have referred to the relevant passages of evidence in the transcript as [1/001] meaning page 1 of the transcript for day 1.

2

The claimant

6

The claimant was at the time of the incident in April 2013 in business in the print and packaging industry, carrying on that business at a number of sites including factory premises in an industrial estate at Haigh Avenue, Stockport. Through his shareholding in its holding company the claimant is wholly owned and controlled by Mr Philip Smith. He was at the relevant time the chairman of the company, having divested himself of day to day involvement in around 2008 and having appointed a managing director, a Mr Mealyou, to run the business in his place along with the existing management team. He retained a strategic involvement and was not wholly remote from the business, being involved in the important decisions, but he did not have the detailed hands-on knowledge which he would have had when he was managing director. After the incident he instructed a loss assessor known as Mr Noel to deal with the insurance claim and, again, mostly left the detail to Mr Noel and the relevant officers and employees of the company. Again, he retained a strategic involvement and was involved in the major decisions but not in day to day management. The claimant sold its business in November 2015 to a company known as Glossop Carton & Print Limited but excluded the right to bring this claim from that sale.

7

It is worth making some reference at this point to the criticisms made by Mr Miller as to the scarcity of the claimant's disclosure and the absence of some witnesses who he submitted ought to have been called by the claimant.

8

As to the former, the evidence is that the claimant operated three principal IT software systems: the first being a business management package designed for the print and packaging sector known as Shuttleworth; the second being a financial package which interfaced with Shuttleworth known as Access and the third being an email package provided by Gmail for both internal and external communications. The systems were run on a number of workstations and desktop computers. Following the business sale the claimant decided, for understandable financial reasons, not to renew the annual operating licences for Shuttleworth or Access. The claimant also failed, for less understandable reasons, to take any steps to investigate the possibility of ensuring continuing access to the relevant historic data for the purposes of this claim, whether from Glossop as the purchaser (by way of access either to the data or to the hardware from which the data was accessible) or from the suppliers of the relevant software. It would appear that the claimant gave no thought at all to the possibility that more relevant documentation might be required than had already been obtained in the event that this claim was pursued. This was despite the fact that the claimant had already instructed its previous solicitors to write a letter of claim to the defendant in September 2014, well before the business sale took place.

9

When the adequacy of the claimant's disclosure arose, shortly before trial, the claimant discovered that although it would be possible to obtain access to the information from Shuttleworth and Access the time needed to do so would prevent the information from being made available before trial and that it would not now be possible at all so far as the Gmail emails were concerned. Mr Smith said under cross-examination that he did not think that any further information which Shuttleworth or Access might have would take matters any further and neither party pursued that further before me. However, it was clear that Mr Smith had little if any direct or detailed knowledge as to the sources of information which might have been available on Shuttleworth or Access or, indeed, what further relevant emails or attachments might have been available had access to those emails been preserved. In those circumstances the view I take is that where the claimant might reasonably have been expected to provide more documentation in relation to a particular issue but has not done so I should not give it the benefit of the doubt in relation to that issue in circumstances where it has failed to take proper steps to ensure that relevant electronic information was preserved for the purposes of this claim. Whilst I consider that this does apply in relation to documents which would have been of undoubted relevance in relation to quantum, I am not persuaded that there is any realistic likelihood that there are documents relevant to liability which existed and which were not but could have been disclosed had proper steps been taken. The most that the defendant can say is that there might, for example, have been some relevant internal emails recording faults with the Press or some relevant external emails with the maintenance company of a similar nature. In my view however there is no basis from the documentary and oral evidence which the claimant has adduced at trial for me to consider that this is likely to be the case.

10

As to witnesses, Mr Smith was the only witness called as a present or former officer or employee of Contact itself. He had limited direct knowledge of a number of significant matters relating to liability and quantum and there were several important respects in which he simply referred to what he had been...

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1 firm's commentaries
  • Proof And Duty To Warn - Contact (Print And Packaging) v Travelers Insurance
    • United Kingdom
    • Mondaq UK
    • 30 January 2018
    ...Alert - [2018] EWHC 83 (TCC) Judge comments on issues of proof and duty to warn in a property and BI insurance claim This case involved a claim under a combined insurance policy . The claimant insured sought payment under the physical damage and business interruption sections of the policy ......
3 books & journal articles
  • Litigation
    • United Kingdom
    • Construction Law. Volume III - Third Edition
    • 13 April 2020
    ...Geddes (Contractors) Ltd [2017] CSOH 108 at [62]–[72], per Lord Doherty; Contact (Print & Packaging) Ltd v Travelers Insurance Co Ltd [2018] EWHC 83 (TCC) at [142]–[144], per HHJ Stephen Davies. 988 See Wheeler v Ecroplot Pty Ltd [2010] NSWCA 61 at [64], per Macfarlan JA. 989 See, eg, Mille......
  • Insurance
    • United Kingdom
    • Construction Law. Volume III - Third Edition
    • 13 April 2020
    ...Travelers Insurance Co Ltd [2017] EWHC 558 (TCC) at [247], per Coulson J; Contact (Print & Packaging) Ltd v Travelers Insurance Co Ltd [2018] EWHC 83 (TCC) at [229], per HHJ Stephen Davies. See also Reilly v National Insurance & Guarantee Corporation Ltd [2008] EWCA Civ 1460; Mead, “Policy ......
  • Table of cases
    • United Kingdom
    • Construction Law. Volume I - Third Edition
    • 13 April 2020
    ...Worman Ltd (1985) 9 Con Lr 46 I.2.26, I.3.08, I.3.113, I.3.115, II.6.14 Contact (print & packaging) Ltd v Travelers Insurance Co Ltd [2018] EWhC 83 (TCC) III.17.04, III.26.239 Contract Control Services pty Ltd v Department of Education and Training [2017] VSC 507 II.6.122 Contronic Distribu......

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