Costa Coffee introduces new scheme at every store but customers are not happy
| Published date | 23 September 2021 |
| Publication title | EdinburghLive (Scotland) |
Costa says that their new scheme means that shoppers can earn freebies faster but, controversially, there are no rewards being dished out for anything other than drinks.
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Consumer experts are urging fans of the hot drinks giant to cash in any points while they can before their account is changed to the new format.
Once a Costa Club member has earned eight beans, customers will then receive a voucher to redeem a free barista-crafted beverage of any size in store.
Every time you bring in a reusable cup into stores, you can get two beans per time.
On social media, one Costa fan worked out the differences: "Currently if you have £6 worth of points, which allows you to buy 2.26 cups of a regular drink such as a Large Americano in a reusable cup at £2.65, under the new scheme this converts to 1.87 cups @ 40 points = 1 bean...
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