Decision measures to enhance the operation of the small business energy market

Year2018
Published date27 September 2018
Energy SectorElectricity retail
Measures to Enhance the
Operation of the Small
Business Energy Market
Decision Paper
September 2018
About the Utility Regulator
The Utility Regulator is the independent non-ministerial government department
responsible for regulating Northern Ireland’s electricity, gas, water and sewerage
industries, to promote the short and long-term interests of consumers.
We are not a policy-making department of government, but we make sure that the
energy and water utility industries in Northern Ireland are regulated and developed
within ministerial policy as set out in our statutory duties.
We are governed by a Board of Directors and are accountable to the Northern Ireland
Assembly through financial and annual reporting obligations.
We are based at Queens House in the centre of Belfast. The Chief Executive leads a
management team of directors representing each of the key functional areas in the
organisation: Compliance and Network Operations, Finance and Network Assets,
Wholesale, Retail and Consumer Protection and Corporate Affairs. The staff team
includes economists, engineers, accountants, utility specialists, legal advisors and
administration professionals.
Value and sustainability in energy and water.
We will make a difference for consumers by
listening, innovating and leading.
Our Mission
Be a best practice
regulator: transparent, consistent, proportional,
accountable,
and
targeted.
Be a united
team.
Be
collaborative
and
co-operative.
Be
professional.
Listen and
explain.
Make a
difference.
Act with
integrity
.
Our Vision
Our Values
Abstract
Audience
Consumer impact
Consumers and consumer groups; industry; and statutory bodies.
Small business consumers will see the benefit of a new set of measures with the aim of
enhancing the operation of the small business energy market. The direct consumer impact of
this will be in relation to the type of measures which are being implemented e.g. measures in
relation to contract clauses and clarity in relation to deposit requirements. The new measures
will not directly affect price. However, they may affect the level of deposits and exit fees for
example.

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