Design of a digital library maturity model (DLMM)
| DOI | https://doi.org/10.1108/EL-05-2017-0114 |
| Date | 06 August 2018 |
| Pages | 607-619 |
| Published date | 06 August 2018 |
| Author | Fatemeh Sheikhshoaei,Nader Naghshineh,Sirous Alidousti,Maryam Nakhoda |
| Subject Matter | Information & knowledge management,Information & communications technology,Internet |
Design of a digital library maturity
model (DLMM)
Fatemeh Sheikhshoaei
Department of Medical Library and Information Sciences,
Tehran University of Medical Sciences, Tehran, Islamic Republic of Iran
Nader Naghshineh
Department of Information Sciences and Knowledge Studies,
University of Tehran, Tehran, Islamic Republic of Iran
Sirous Alidousti
Department of IT Management,
Iranian Research Institute for Information Science and Technology, Tehran,
Islamic Republic of Iran, and
Maryam Nakhoda
Department of Information Sciences and Knowledge Studies,
University of Tehran, Tehran, Islamic Republic of Iran
Abstract
Purpose –There are many challenges in the development of a digital library (DL) and their complexity can be
approached effectively with a maturity model. In a maturity model, the features of a phenomenonare divided into
different levels and at each level, they are first improvedbefore going on to the improvement or realization of the
next level. The purpose of this study is to design a digital library maturity model (DLMM)in Iran.
Design/methodology/approach –The DLMM was designed using a qualitative approach, meta-
synthesis and the Delphi technique. First, the maturity features of a DL were identified by assessing 68
sources of study concerningDLs and maturity models using meta-synthesis. The maturity featureswere then
validated by experts using the three-round Delphi technique. Finally, the experts were asked to categorize
these featuresinto the five levels of the capability maturity model (CMM) as the base model.
Findings –By analyzing these sources, three categories, seven concepts and 35 codes for the maturity
features of a DL were identified. The majority of previous studies focused on the use of hardware/software
systems as the backup and empowermentof DLs and the concept of DL content. The maturity features were
then validatedby experts using the three-round Delphi technique.Like the base model, DLMM has five levels,
and most features were categorized into the thirdand fourth levels by the experts. Features such as human
resources,needs assessment of DL and readiness to createa DL were included in the second level.
Originality/value –This work addsthe concept of the maturity model to the literature of DLs.
Keywords Iran, Digital libraries, Delphi technique, Meta-synthesis, Maturity models,
Digital library maturity model
Paper type Research paper
1. Introduction
Based on the definition of the DigitalLibrary Federation (DLF) (1998):
DLs are organizations that provide the resources, including the specialized staff, to select,
structure, offer intellectual access to, interpret, distribute, preserve the integrity of, and ensure the
persistence over time of collections of digital works so that they are readily and economically
available for use by a defined community or set of communities.
Digital library
maturity
model
607
Received22 May 2017
Revised16 October 2017
Accepted22 November 2017
TheElectronic Library
Vol.36 No. 4, 2018
pp. 607-619
© Emerald Publishing Limited
0264-0473
DOI 10.1108/EL-05-2017-0114
The current issue and full text archive of this journal is available on Emerald Insight at:
www.emeraldinsight.com/0264-0473.htm
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