Dispute relating to whether Openreach offered MPF New Provide to TalkTalk Telecom Group PLC on fair and reasonable terms and conditions
| Issuer | Office of Communications |
Dispute between: (i) TalkTalk Telecom Group PLC (“TTG”) and (ii) Openreach (a BT Group business) concerning whether Openreach offered MPF New Provide to TTG on fair and reasonable terms and conditions.
Case opened: 10 January 2013.
Case closed: 15 August 2013
Issue: Ofcom was asked to resolve this dispute under section 185 of the Communications Act 2003 (the Act).
Relevant instrument: Ofcom resolved this dispute using its powers under Chapter 3 of Part 2 of the Act.
On 15 August 2013, Ofcom issued a final determination resolving this dispute. A non-confidential version of the determination is available under related items.
Update note: 28 May 2013
Ofcom received four submissions in response to its first provisional conclusions issued on 27 March 2013. We have substantially changed our provisional conclusion in light of new information provided by the Parties. We therefore consider it appropriate to extend the timetable for the dispute resolution process in order to issue revised provisional conclusions and allow interested parties the opportunity to consider and respond to Ofcom’s revised proposals.
On 28 May 2013, Ofcom issued its second provisional conclusions concerning this dispute to BT and TalkTalk (please see related item).
The period for comments on the provisional conclusions will close at 5 pm on Tuesday 11 June 2013. Please send responses to:
Costas Pittas
Ofcom
Riverside House
2A Southwark Bridge Road
London
SE1 9HA
Or by e-mail to costas.pittas@ofcom.org.uk
End of update note
Update note: 27 March 2013
On 27 March 2013, Ofcom issued its provisional conclusions concerning this dispute to BT and TalkTalk (please see related item).
The period for comments on the provisional conclusions will close at 5 pm on Thursday 11 April 2013. Please send responses to:
Lawrence Knight
Ofcom
Riverside House
2A Southwark Bridge Road
London
SE1 9HA
Or by e-mail to lawrence.knight@ofcom.org.uk
End of update note
BT is subject to regulatory obligations in relation to LLU services pursuant to conditions imposed under section 45 of the Act, including a requirement to provide LLU services (including MPF New Provide) on fair and reasonable terms and conditions.
This dispute concerns the level of service provided by Openreach (a BT Group business) for MPF New Provides.
MPFs (metallic path facilities) are BT’s copper lines between the local telephone exchanges and the customer premises. These can be rented by other communications...
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