Fundraising Standards Board Publishes Annual Complaints Report
|Author:||Mr Chris Priestly|
The FRSB published its annual Complaints Report last month. The Report shows that charities are having to work harder than ever to raise funds; that fundraising activities are on the increase; and that charities seem to be carrying out these activities well for the most part, with half of charity fundraising complaints being incurred by less than 2% of charities reporting.
However, the Report also revealed that a total of 33,744 complaints about charity fundraising were reported in 2012, an increase of 9% compared to 2011. These complaints were mainly incurred by larger charities undertaking high volumes of fundraising activity, with direct mail, telephone and doorstep fundraising remaining the three most common methods...
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