Information consolidation and repackaging for augmented reality library service: a special reference to the Layar app
| Date | 10 April 2023 |
| Pages | 39-52 |
| DOI | https://doi.org/10.1108/IDD-03-2022-0022 |
| Published date | 10 April 2023 |
| Subject Matter | Library & information science,Library & information services,Lending,Document delivery,Collection building & management,Stock revision,Consortia |
| Author | Santosh Abaji Kharat,Shubhada Nagarkar,Bhausaheb Panage |
Information consolidation and repackaging for
augmented reality library service: a special
reference to the Layar app
Santosh Abaji Kharat
Department of Management Sciences (PUMBA), Savitribai Phule Pune University, Pune, India
Shubhada Nagarkar
Department of Library and Information Science, Savitribai Phule Pune University, Pune, India, and
Bhausaheb Panage
Jayakar Knowledge Resource Centre, Savitribai Phule Pune University, Pune, India
Abstract
Purpose –The purpose of this research is to introduce the Layar augmented reality (AR) application among library users and to understand the
user’s satisfaction towards the information services provided by the Layar application with the help of the structural equation model (SEM).
Design/methodology/approach –According to Thomas (2016), action research is mainly undertaken to develop new skills or new approaches and
to solve issues and problems with direct application to any applied setting. The present study helps to develop new skills and approaches to
repackaging information using AR applications. Researchers have identified the question of what could be done to increase the awareness of Layar
AR applications among students. Because the Layar augmented application is one of the new tools for an academic library to repackage information
for mass accessibility. Therefore, in the present action research approach, researchers encompass two activities action and research. Researchers
have used participatory action research methods by collecting data from 17 MBA institute librari es affiliated with Savitribai Phule Pune University.
Researchers have systematically used the Layar application in the library by obtaining permission from each hi gher authority. Researchers have
designed a Layar satisfaction model using the SEM with AMOS and SPSS.
Findings –The researcher found that the relationship between experience, performance and service quality is positively significant. The user’s
experience is satisfied with the Layar application, but users are not satisfied with the service quality and performance of the Layar application.
Research limitations/implications –This study tested Layar AR application in MBA libraries affiliated with Savitribai Phule Pune University in t he
Pune and Pimpri Chinchwad areas.
Practical implications –The Layar app helps the academic library to convert selected print collections into an AR feel for library users. This is an
additional method of providing information services to users through mobile devices. A total of 157 students downloaded the Layar application from
their handsets and provided feedback through a questionnaire. Researchers have found that the relationships between users and Layar experience,
performance and service quality are positively significant. The user experience is satisfied with the Layar application, but users are not satisfied with
the service quality and performance of the Layar application.
Originality/value –This study examined the performance, service quality and user experience of Layar applications. Structural equation and
Modelling theories were used to examine the relationship between user satisfaction and information services using the Layar application.
Keywords Structural equation model (SEM), Augmented reality application, Layar app, Information product, Information consolidation,
Information repackaging, Information services and product
Paper type Research paper
1. Introduction
Wilson (2000) said that the information is a key factor for the
success of every human activity because every human being
needs information to succeed. Whereas Chandani (2021)
explained that libraries as major custodians of information, which
have been professionally processed and stored for retrieval and
play positive roles in every segment of society. Echem and Lulu-
Pokubo (2021) examined the mission of libraries to carry out
information management responsibilities in the areas of
acquisition, organization, preservation and dissemination of
information to clientele and the clientele is expected to be
satisfied with the services provided. One way in which user
satisfaction can be achieved is by repackaging information to
meet users’needs in this era of information and communication
technology (ICT) expansion. According to Iwhiwhu (2008),
The current issue and full text archiveof this journal is available on Emerald
Insight at: https://www.emerald.com/insight/2398-6247.htm
Information Discovery and Delivery
52/1 (2024) 39–52
© Emerald Publishing Limited [ISSN 2398-6247]
[DOI 10.1108/IDD-03-2022-0022]
Received 21 March 2022
Revised 21 July 2022
14 October 2022
10 December 2022
2 February 2023
Accepted 15 February 2023
39
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