Interflora Inc. (a company incorporated under the laws of the State of Michigan, United States of America) and Another v Marks and Spencer Plc and Another

JurisdictionEngland & Wales
JudgeMR JUSTICE ARNOLD
Judgment Date20 June 2012
Neutral Citation[2012] EWHC 1722 (Ch)
Docket NumberCase No: HC08C03440
CourtChancery Division
Date20 June 2012

[2012] EWHC 1722 (Ch)

IN THE HIGH COURT OF JUSTICE

CHANCERY DIVISION

INTELLECTUAL PROPERTY

COMMUNITY TRADE MARK COURT

7 Rolls Building

Fetter Lane

London

EC4A 1NL

Before:

Mr Justice Arnold

Case No: HC08C03440

Between:
(1) Interflora INC (a company incorporated under the laws of the State of Michigan, United States of America)
(2) Interflora British Unit
Claimants
and
(1) Marks and Spencer PLC
(2) Flowers Direct Online Limited
Defendants

SIMON MALYNICZ (Instructed by Messrs Pinsent Masons LLP, 30 Crown Place, Earl Street, London EC2A 4ES) appeared on behalf of the Claimants

GEOFFREY HOBBS QC and EMMA HIMSWORTH QC (Instructed by Messrs Osborne Clarke, One London Wall, London EC2Y 5EB) appeared on behalf of the First Defendant

Wednesday, 20th June 2012

MR JUSTICE ARNOLD
1

On 24 February 2012 I made an order, which to this extent was by consent, in the following terms:

" 4 Survey evidence

4.1 neither party has permission to adduce survey evidence without first obtaining the leave of the Court. Any application for such leave is to include details of any questions proposed to be used in any such survey and details of the method and procedures proposed to be adopted in relation to the conduct thereof

4.2 any application for leave under paragraph 4.1 shall be made no later than 27 April 2012."

2

On 27 April 2012 Interflora applied by an application notice of that date for an order that they be given permission to adduce witness evidence at trial from witnesses gathered from two pilot surveys conducted by Interflora on 4 and 6 February 2012 and 24 and 26 March 2012. In terms, this is not an application for permission to adduce survey evidence. Nevertheless, counsel for Interflora accepts, in the light of the reasoning of Mann J in Specsavers International Healthcare Ltd v Asda Ltd [2010] EWHC 1497 (Ch), [2010] FSR 28 at [15]-[19], that, by virtue of paragraph 4 of the order of 24 February 2012, Interflora requires the permission that it is seeking from the court.

3

The principles applicable to an application of the present nature were reviewed, again by Mann J, in his later judgment in A&E Television Networks LLC v Discovery Communications Europe Ltd [2011] EWHC 1038 (Ch), [2011] FSR 31:

"5. It is common for parties to actions such as this to seek to introduce survey evidence, and that evidence is invariably expensive and time-consuming, and quite often not particularly probative because of the manner in which it was conducted, or the questions asked, or both. Accordingly the courts have, as a matter of practice, required leave to be sought before such evidence is adduced. As Arden LJ said in E-Sure Insurance v Direct Line Insurance [2009] IP & T 706:

'Secondly, consumer surveys are costly to produce. They can, moreover, sometimes be based on the wrong questions and thus produce irrelevant or unhelpful responses or for some other reason, as in this case, be of no evidential value. There is much to be said for the practice initiated by the late Pumfrey J (as he then was) in O2 Ltd v Hutchison 3G UK Ltd [2004] EWHC 2571 (Ch)… and subsequently followed by Rimer J in UK Channel Management Ltd v E! Entertainment Television In [2008] FST 120. Under this practice, case management directions are given at an interim stage requiring the parties to seek the directions of the court as to the scope or methodology of any proposed consumer survey that the parties may desire to put in evidence at trial. Those directions can then be given in advance of the trial …' (para. 63).

6. This was adopted by Rimer LJ at para. 78, where he went on to say:

'I would only add that even where the practice has been followed, so that the questions and methodology are settled with the agreement of the court in advance, it may be that things will go wrong. Experience of polls shows that they can be conducted in a slipshod manner, so one would need to examine the detail. And even the unexpected can happen – a question which one thought in advance was clear, may turn out not to have been so when the polls has been conducted. And a question which one thought was non-leading, may turn out to be so or to have caused the pollees to speculate in a way which they would not have done but for the question itself.'

7. The justification for the practice was elaborated in Rimer J's decision in UK Channel Management where he said:

'The reason is … because such evidence does not simply put before the court the spontaneous reaction of members of the public who have been exposed to … [a party's] advertising material in actual use or the defendant's allegedly offending advertisement in actual use; it is evidence obtained as a result of the artificial application to members of the public of stimuli directed at provoking reactions and responses. The reason for Pumfrey J's earlier direction was to ensure that their reactions and responses were provoked by appropriate questions.'

8. In the case before me, as will appear, it is necessary to bear in mind the juridical basis of what it is that the court is doing when exercising its control. In my view it is doing (at least) the following:

i) So far as a party is going to seek to put expert evidence before the court, the court is exercising its power to control the amount and nature of expert evidence in order to make sure the expert evidence is proper evidence, admissible, and proportionate.

ii) So far as a party seeks to put in the actual answers to questions, the court is ensuring the evidence is admissible and probative.

iii) So far as the court is controlling the calling of live witnesses obtained as a result of some form of survey evidence (so-called witness collection exercises) it is again ensuring that the evidence is admissible and probative. In particular, it is acting to prevent a party seeking to call a witness whose evidence is going to be tainted to an unacceptable degree by the mechanism under which it is collected (an inappropriate question).

iv) In so doing, the court is ensuring that costs are not wasted and are proportionate. It is wrong for costs to be wasted in conducting hopeless surveys, for the other party to have to waste costs dealing with that evidence, and for court time to be wasted in dealing with it at trial.

v) When a court is acting in this capacity it must bear in mind that it is acting at some remove from the trial. If it disallows a survey it is concluding, short of a trial, that evidence which one party wishes to adduce should not be allowed in because it will be of no or insufficient value. In embarking on that exercise it must acknowledge that there will be cases in which it is not wholly clear that the evidence in question will be valueless. In those circumstances the right course may be not to bar the evidence or survey at the interim stage, but to allow it and to have more informed argument at the trial (or conceivably at another interim stage, provided that that is a cost-effective way of going about the matter).

9. The points raised in paragraph 8 above can be demonstrated from what actually happened in the UK Channel Management case itself before Lewison J [2007] EWHC 2339 Civ. There were 3 surveys. The first was an 'omnibus' survey, which was not directly focussed on the marks in question but was commissioned by many clients. The actual questions and answers were not going to be available to be put in evidence (see para. 7 of the judgment), and it was going to require an expert to interpret the survey. In relation to this survey the court was invoking its jurisdiction to control expert evidence. The survey was intended to prove 'acquired distinctiveness', of which there was apparently rather better evidence (para. 7). Lewison J came to the conclusion:

'In my judgment the omnibus survey is of such little value that it is not worth the time and effort that would be expended in considering it. I therefore rule that the omnibus survey is not to be adduced in evidence.'

It was therefore ruled out as being insufficiently probative in the circumstances.

10. The second survey ('Malivoire 1') suffered from a 'thoroughly misleading question', which 'got the survey off on the wrong foot' (para. 11). Rimer J had previously ordered that the questions being put to the public be disclosed to the defendant and that the defendant inform the claimants whether it agreed with the appropriateness of the question or not, and it seems that the survey had been completed, without the benefit of a further court ruling, by the time of the hearing before Lewison J. He ruled that the survey was not admissible in evidence, because of the misleading questions. He also excluded the possibility of live (or perhaps written) witness evidence coming from it because:

'the witnesses produced as a result of a misleading survey are likely to give misleading and tainted evidence through no fault of their own' (para. 12)

11. The court was therefore ruling in advance that the evidence would be inadmissible as being of no probative value, and that the court could determine the question at that stage even in advance of seeing the actual evidence that the witness was going to give.

12. The third survey ('Malivoire 2') was apparently more balanced and there was less objection to it (see para. 14). Lewison J was sceptical about its value but did not feel confident enough that it 'proves nothing' and did not rule it out; he left it to the trial judge. That illustrates my proposition (v) above.

13. The court must, however, be alive to the dangers of the pre-trial assessment exercise, in that the permission hearings themselves may give rise to another raft of costs in what is already likely to be a costly exercise. The case before me is a case in point. The application before me was one direct to the...

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1 books & journal articles
  • The Consumer as the Empirical Measure of Trade Mark Law
    • United Kingdom
    • Wiley The Modern Law Review No. 80-1, January 2017
    • 1 January 2017
    ...were asked questions testing what they understood about the relationship between thecompanies.26 Interflora Inc vMarks & Spencer plc [2012] FSR 32.27 Although the Interflora pilot survey was not representative, the reasoning makes clear that therules established in the case apply to all surve......

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