A model for examining the role of the Internet of Things in the development of e-business

Date18 October 2019
Published date18 October 2019
AuthorBabak Esmaeilpour Ghouchani,Susan Jodaki,Maryam Joudaki,Alireza Balali,Lila Rajabion
A model for examining the role
of the Internet of Things in the
development of e-business
Babak Esmaeilpour Ghouchani
Department of Computer Engineering, Quchan Branch,
Islamic Azad University, Quchan, Iran
Susan Jodaki
Abadan Payam Noor University,
Financial Department of Arvand Free Zone Organization,
Abadan-Khorramshahr, Iran
Maryam Joudaki
Business Administration (MBA) from International Center of Payam-Noor University,
IRAN and Education Support in RMIT University, Melbourne, Australia
Alireza Balali
Department of Civil Engineering, Faculty of Engineering,
Ferdowsi University of Mashhad, Mashhad, Iran, and
Leila Rajabiuon
University of South Florida Sarasota-Manatee, Florida, USA
Purpose Nowadays, the Internet of Things (IoT) offers new intelligent services and business model
opportunities by extending the internet connectivity into physical devices and daily objects. Recently, this
technology has had a deep impact on all the aspects of human societiesfrom industry to management and
business. Therefore, the purpose of this paper is to predict the impact of using IoT services on the
developmentof electronic business (e-business).
Design/methodology/approach For evaluating the models elements, a questionnaire was
designed. It was revised by experts with signicant experiences. For statistical analysis, SmartPLS 3.2
is used.
Findings The ndings have conrmed the validity of th e proposed model. The r esults also have
indicated that the quality of IoT services (scalability, availability, reliability and ease of use), security of
IoT services (trust, reputation, privacy and encryption) and IT knowledge of users (usage skills,
awareness, experience and accuracy) have a positive and signicant impact on development of e-business.
Furthermore, the obtained results have revealed that the operating cost of IoT services (transmission time,
storage capacity, functionality and stability) is signicantly inuenced by the development of e-business.
Research limitations/implications By capturing a number of important factors in the proposed
model, this study can provide a signicanttheoretical inuence for researchers in the related area of interest.
In fact, this study providesa worthwhiledirection by assessing e-business performance, which, so far, has not
been well assessedin many developing countries.
Practical implications From a practical perspective, the statistical resultssupport the crucial role of
the following factors: qualityof IoT services, the security of IoT services, operating costof IoT services and
IT knowledge of users. Hence, aspects relating to these factors must be the focus of attention of any
organizationin their endeavor to development of e-business.
Received28 April 2019
Revised21 August 2019
Accepted8 September 2019
VINEJournal of Information and
KnowledgeManagement Systems
Vol.50 No. 1, 2020
pp. 20-33
© Emerald Publishing Limited
DOI 10.1108/VJIKMS-04-2019-0058
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