An investigation of internet commodities exchange at ABC Food Markets
| DOI | https://doi.org/10.1108/02635570610649862 |
| Pages | 213-223 |
| Date | 01 February 2006 |
| Published date | 01 February 2006 |
| Author | Seyed‐Mahmoud Aghazadeh,Mojtaba Seyedian,Andrew Cimino,Frank R. Garguiolo,Kevin Hart |
| Subject Matter | Economics,Information & knowledge management,Management science & operations |
An investigation of internet
commodities exchange at ABC
Food Markets
Seyed-Mahmoud Aghazadeh, Mojtaba Seyedian, Andrew Cimino,
Frank R. Garguiolo and Kevin Hart
Department of Business Administration, School of Business, State University of
New York at Fredonia, Fredonia, New York, USA
Abstract
Purpose – To explore the business-to-business purchase and sale of supplies and services over the
internet.
Design/methodology/approach – A case-based research approach is used to evaluate the internet
commodities exchange (ICE) system for ABC Food Markets, the largest grocery chains in Western
New York. Two surveys were conducted to measure ICE quality. The first survey was created and
sent out to 27 venders. The second survey was performed for 14 department managers that were using
the system.
Findings – A set of future recommendations for the ICE system has been constructed based on the
surveys.
Research limitations/implications – More data and information should be collected in any future
research to investigate further the criteria developed in this paper.
Practical implications – The findings may be used to direct management teams in designing and
implementing future generation of ICE.
Originality/value – The ICE system for ABC has been a technological breakthrough in the world of
e-procurement as a whole. Systems like ICE will be used in every business for all buying and selling
purposes.
Keywords Internet, Procurement, Electroniccommerce, Food industry, United Statesof America
Paper type Research paper
Introduction
The development of electronic exchange technology has revolutionized operations
management and opened up new and innovative possibilities for business-to-busin ess
(B2B) and consumer trading in today’s society. This paper examines e-procurement
system as an analysis of the planning, development and rollout of the ICE system.
E-commerce and e-procurement are fairly new technologies that have been developed
and enhanced over the past five to seven years. E-commerce refers to the use of
computer networks, primarily the internet, to buy and sell products, services, and
information (Heizer and Render, 2004). Generally speaking, e-commerce is related more
toward business-to-consumer (B2C) transactions than e-procurement. It has introduced
a new revolution in advertising, shopping, and overall marketing for goods and
services. E-commerce allows consumers to make transactions in the comfort of their
own homes, with no need for time consuming activities such as travel to store locations
or waiting in long lines. Web site quality may depend on the type of web sites,
e.g. book, travel, music, computer, or perishable goods such as flowers and fruit
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/0263-5577.htm
Investigation of
ICE at ABC Food
Markets
213
Industrial Management & Data
Systems
Vol. 106 No. 2, 2006
pp. 213-223
qEmerald Group Publishing Limited
0263-5577
DOI 10.1108/02635570610649862
To continue reading
Request your trial