Apologies and Civil Liability in the UK: a View from Elsewhere

Published date01 May 2008
Date01 May 2008
Pages200-230
DOI10.3366/E1364980908000310
AuthorPrue Vines
<bold>INTRODUCTION</bold>

In recent years many Common Law jurisdictions have passed legislation to prevent apologies from amounting to admissions of liability or from being admitted as evidence in civil liability cases. In this context the relevant form of civil liability is the law of negligence, the dominant form of tort or delict applied to cases of personal injury. In the UK section 2 of the Compensation Act 2006 is one of the most recent of these provisions. Section 2 applies to England and Wales but not to Scotland.1

Compensation Act 2006 s 17(1).

It provides that

An apology, an offer of treatment or other redress, shall not of itself amount to an admission of negligence or breach of statutory duty.

This provision differs from most of the other apology provisions in the Common Law world in its brevity. There is no definition of “apology” and no provision about admissibility or insurance. The official explanatory note states that: “This provision is intended to reflect the existing law.” One might then ask why it was necessary. Does this mean that there is no difference in the treatment of apologies in Scotland, where the Act does not apply, compared with England and Wales where it does

This article considers why other jurisdictions have passed legislation protecting apologies and how such legislation has impacted or is likely to impact on the law of civil liability as it operates in the current social context. It asks what lessons can be learned about the likely impact of section 2 of the Compensation Act from the literature and the, so far relatively brief, experience of other jurisdictions.

<bold>THE PERCEIVED NEED FOR PROTECTIVE LEGISLATION</bold> <bold>The legislation</bold>

In 1986, the US state of Massachusetts enacted the first legislative protection of apologies designed to prevent the admissibility in court of an expression of regret for the purpose of determining liability in tort. That provision was relatively short. It stated:2

Massachusetts General Laws Tit II Ch 233, s 23D.

Statements, writings or benevolent gestures expressing sympathy or a general sense of benevolence relating to the pain, suffering or death of a person involved in an accident and made to such person or to the family of such person shall be inadmissible as evidence of an admission of liability in a civil action.

Since then many such provisions have appeared in Common Law jurisdictions, the majority after 2000, following the “tort liability crises”3

See for example S D Sugarman, “United States tort reform wars” (2002) 25 University of New South Wales Law Journal 849; B Feldthusen, “Posturing, tinkering and reforming the law of negligence – a Canadian perspective?” (2002) 25 University of New South Wales Law Journal 854. There is a large literature on this topic particularly in the United States. For example, see T Koenig and M Rustad, In Defense of Tort Law (2001); D R Hensler et al, Compensation for Accidental Injuries in the United States (1991); F Furedi, Courting Mistrust: the Hidden Growth of a Culture of Litigation in Britain (1999). In Australia, see Hon J J Spigelman, “Negligence: the last outpost of the welfare state” 2002 ALJ 432.

which were perceived in various jurisdictions during the 1990s and early 2000s. In the United States such a torts crisis was thought also to have arisen in the 1970s, and various responses were enacted at that time; however the vast majority of the legislation in all jurisdictions has appeared since 2000

Characteristics of the provisions vary. The definition of apology used is either the “statement of regret or benevolent gesture” which stops short of admitting fault (a “partial” apology) or the “full” apology which includes an admission of fault. Most of the provisions protect only partial apologies. Some deem the apology not to be an admission of liability while others only limit admissibility in court. Some provisions directly prevent an apology from affecting insurance contracts. The Canadian provisions also prevent apologies from making time run under limitation acts. The scope of protection also varies. Many provisions in the United States restrict apologies to certain aspects of medical practice or to some other aspect of personal injury. In Australia some jurisdictions restrict them to certain areas of tort law.

Table 1, at the end of this article, outlines some of the characteristics of the legislative provisions. A full list of provisions can be found in table 2. As table 1 shows, the range of provisions protecting apologies is wide, but there is a core which prevents an apology from being regarded as creating liability whether directly or, indirectly, by preventing it from being admitted as evidence.

The Apology Act 2006 of British Columbia is the broadest provision in existence so far. It appears to have been modelled on legislation in New South Wales,4

In The Power of an Apology: Removing the Legal Barriers (Special Report No 27, 2006; available at http://www.ombudsman.bc.ca/reports/Special_Reports/Special%20Report%20No%20-%2027.pdf), the Acting Ombudsman for the Province of British Coumbia (H Kushner) argued that the NSW provision was the most effective one. The British Columbia legislation was passed in April 2006. The Law Commission of Canada had previously reported on this topic: S Alter, Apologising for Serious Wrongdoing: Social, Psychological and Legal Considerations (Final Report for the Law Commission of Canada, 1999; available at http://dspace.dal.ca/dspace/bitstream/10222/10273/1/Alter%20Research%20Apology%20EN.pdf).

but goes further by extending to limitation of actions. Section 2 provides

An apology made by or on behalf of a person in connection with any matter –

does not constitute an express or implied admission of fault or liability by the person in connection with that matter,

does not constitute a confirmation of a cause of action in relation to that matter for the purposes of section 5 of the Limitation Act,

does not, despite any wording to the contrary in any contract of insurance and despite any other enactment, void, impair or otherwise affect any insurance coverage that is available, or that would, but for the apology, be available to the person in connection with that matter, and

must not be taken into account in any determination of fault or liability in connection with that matter.

Despite any other enactment, evidence of an apology made by or on behalf of a person in connection with any matter is not admissible in any proceeding and must not be referred to or disclosed to a court in any proceeding as evidence of the fault or liability of the person in connection with that matter.

Section 1 defines “apology” as:

an expression of sympathy or regret, a statement that one is sorry or any other words or actions indicating contrition or commiseration, whether or not the words or actions admit or imply an admission of fault in connection with the matter to which the words or actions relate.

Section 2 protects an apology from constituting an admission of fault, from making insurance contracts void, from being taken into account in the determination of fault, and from constituting a confirmation of a cause of action for the purposes of limitations provisions. It also prevents the evidence of an apology from being admitted into court or referred to or disclosed to the court. What is already a very broad provision is made even broader by the fact that the kind of apology protected is defined to include an acknowledgement of fault.

By comparison, the Compensation Act 2006, in England and Wales, merely protects an apology from constituting an admission of negligence or breach of statutory duty. It does not define “apology”. Thus, presumably the courts would turn first to a dictionary to find out to what the provision applies. The Oxford English Dictionary5

The online version of the Oxford English Dictionary was consulted. This is a revised and updated version of the second edition of 1989.

defines “apology” as:

The pleading off from a charge or imputation, whether expressed, implied or only conceived as possible; defence of a person, or vindication of an institution, etc., from accusation or aspersion.

Less formally: Justification, explanation, or excuse, of an incident or course of action.

An explanation offered to a person affected by one's action that no offence was intended, coupled with the expression of regret for any that may have been given; or, a frank acknowledgement of the offence with expression of regret for it, by way of reparation.

This definition includes a range of factors including a mere expression of regret which does not include any acknowledgement of fault, a vindication (which excuses the act or omission), and an acknowledgement of fault with regret. This might be taken to suggest that the Act has in mind a broad definition of apology. However, this article will show that, because of the way the law currently operates, this may not be how the provision ultimately comes to be interpreted.

How apology is defined is important for the question of whether it has an impact on liability in negligence (or breach of statutory duty).6

For the purposes of this article the term “negligence” will be taken to include breach of statutory duty. The Compensation Act 2006 specifically applies to both.

As table 1 shows, most jurisdictions which have enacted apology provisions for civil liability purposes provide a definition which falls into one of two groups. The most common definition of apology is as “an expression of regret” which falls short of an admission of fault. In such cases, only expressions of regret receive whatever legislative protection is available. A few jurisdictions have defined apology to include an admission of fault, including New South Wales, the Australian Capital Territory, and British Columbia.7

Civil Liability Act 2002s 68 (NSW); Civil Law (Wrongs) Act 2002 (ACT); Apology Act 2006 (British Columbia).

Psychological and...

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