APPLICATION OF JOHARI COMMUNICATION AWARENESS MODEL TO SPECIAL LlBRARIES MANAGEMENT

DOIhttps://doi.org/10.1108/01435129310023475
Publication Date01 Jan 1993
Pages24-27
AuthorMichael Afolabi
SubjectLibrary & information science
LIBRARY MANAGEMENT
Application of JOHARI
Communication Awareness
Model to Special Libraries
Management
Michael Afolabi
One of the most emphasized issues in the
literature of special librarianship is
information service. Several writers, including
Baer, Bauer, Drake, Garvin, Kramer and
Raburn, have discussed the central role
occupied by information service in the
operation of the special library and
information centre[1-6]. They have suggested
useful strategies for improving the provision
of information services in special libraries.
One model that has useful application to
special library practice is the JOHARI
Communication Awareness Model, which is a
model of communication theory designed to
enhance interpersonal communications. It is
easy to understand and apply in improving
the special librarian's strategies to provide an
effective information service. With this
model, the special librarian operates the
library from a theoretical perspective. The
model assists the special librarian in applying
the useful ideas suggested in special library
literature to manage the services provided by
the special library effectively.
THE JOHARI MODEL
A graphic model developed by Joe Luft and
Harry Ingram (hence the name Johari, from
their first names) of behaviour in groups is
popularly known as the Johari Window[7].
The Johari window consists of four
quadrants as shown in Figure 1.
The four represent the total person in
relation to other persons. The rationale for
the division into quadrants is the awareness
of behaviour, feeling and motivation. An act,
a feeling, or a motive is assigned to a
particular quadrant based on who knows
about it. As awareness changes, the quadrant
to which the psychological state is assigned
changes.
Library Management, Vol. 14 No. 1, 1993. pp. 24-27,
© MCB University Press, 0143-5124
24

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