Change proposal 002 – water sector documents - Levels of Service: Change of metric definition (S2/2B) - final decision

Date11 January 2022
Centre City Tower, 7 Hill Street, Birmingham B5 4UA
21 Bloomsbury Street, London WC1B 3HF
www.ofwat.gov.uk
Code for Adoption Agreements
1
Water sector documents: Change proposal (Ref 002)
Modification proposal
Appendix G to the water sector guidance - Levels of Service:
Change of metric definition (S2/2B)
Independent Water Adoption
Panel Recommendation
The Panel recommended rejecting the change proposal
Decision
Ofwat has rejected this change proposal
Publication date
11/01/2022
Implementation date
18/01/2022
Background
On 29 June 2021, Southern Water submitted its change proposal to the Independent Water
Adoption Panel (the Panel), with the Panel publishing the proposal on its website on the
same day. The function of the Panel is to consider change proposals to the water sector
guidance and model water adoption agreement. These documents were developed by
companies as required by the Code for Adoption Agreements (the Code) and came into effect
in April 2020. A change proposal is defined in the Code as a proposed change to the sector
guidance or the model adoption agreements.
Southern Water is requesting a change be made to the levels of service set out in Appendix G
to the water sector guidance, which water companies comply with in the performance of
activities related to the delivery of self-lay schemes. The proposal relates specifically to Self-
Lay Provider (SLP) metric (SLPM) S2/2B (water company to provide design acceptance), and
seeks to change the timing mechanism in the metric from ‘chess clock’ (i.e. the overall
timescale for acceptance remains the same if the water company rejects a design and it is
resubmitted) to 'restart' (i.e. the timescale will restart when a rejected design is then
resubmitted).

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