Change proposal 003 – Water sector documents – Levels of Service: Change of metric definition (S5/1A) – final decision
| Date | 27 January 2022 |
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Code for Adoption Agreements
1
Water sector documents: Change proposal (Ref 003)
Modification proposal
Appendix G to the water sector guidance - Levels of Service:
Change of metric definition (S5/1a)
Independent Water Adoption
Panel Recommendation
The Panel recommended approving the change proposal
Decision
Ofwat has approved this change proposal
Publication date
27 January 2022
Implementation date
3 February 2022
Background
Affinity Water submitted this change proposal, on behalf of Water UK's Levels of Service
subgroup, on 5 July 2021 to the Independent Water Adoption Panel (the Panel), with the
Panel publishing the proposal on its website on the same day. The function of the Panel is to
consider change proposals to the water sector guidance and model water adoption
agreement which apply to companies operating wholly or mainly in England. These
documents were developed by companies as required by the Code for Adoption Agreements
(the Code) and came into effect in January 2021. A change proposal is defined in the Code as
a proposed change to the sector guidance or the model adoption agreements.
Affinity Water has requested a change be made to the levels of service set out in Appendix G
to the water sector guidance, which water companies comply with in the performance of
activities related to the delivery of self-lay schemes. The change proposal was made following
the WaterUK Levels of Service sub-group's annual review of all Levels of Service metrics.
Specifically, Affinity Water has requested a change be made to self-lay performance metric
(SLPM) S5/1a (review request and carry out final connection).
The Panel considered the change proposal at its meetings on 27 July 2021 and 12 October
2021. In the Panel’s meeting in July, it decided to recommend that Ofwat should approve the
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