Crucial Skills for African Managers
| Author | Merrick Jones |
| Date | 01 September 1990 |
| DOI | 10.1177/014473949001000205 |
| Published date | 01 September 1990 |
Teaching
Public
Administration:
Autumn
1990
vol.X
no.2
pp.48-53
CRUCIAL
SKILLS
FOR
AFRICAN
MANAGERS
MERRICK
JONES
Institute
for
Development
Policy
and
Management
University
of
Manchester
Last
year
I
was
asked
by
the
Sri
Lanka
Institute
of
Management
to
give
a
talk
on
'Crucial
Skills
of
Management'.
Reflecting
on
contemporary
issues
in
the
management
of
organisations,
I
came
up
with
this
list:
monitoring
and
analysing
information
about
the
changing
environment;
the
ability
to
change
organisations
and
design
organisational
forms
capable
of
flexible,
rapid
response
and
self-modification,
at
low
cost;
using
conflict
creatively;
negotiation,
use
of
influence
and
persuasioni
creative
problem
solving
and
decision
makingi
managing
organisational
relationships
-
upwards,
with
the
bossi
downwards
with
subordinates;
and
sideways,
with
peers
-
which
demands
good
interpersonal
skills;
teamwork
skills;
training,
coaching
and
counselling
skillsi
learning
how
to
learn.
The
American
Society
for
Training
and
Development
(1989)
recently
listed
the
following
as
the
basic
human
skills
required
by
modern
organisations:
learning
to
learni
reading,
writing,
computingi
listening
and
oral
communicationi
creative
thinking
and
problem
solvingi
personal
management;
interpersonal
skills,
negotiation,
teamworki
48
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