Customer protection Code of Practice for the non-household retail water market - template for TPI letter of authority
| Date | 07 February 2017 |
1
Customer protection Code of Practice for the non-
household retail water market
Template for TPI letter of authority
This template is a requirement under CPCoP for micro-business customers.
[Insert name and address details of TPI to whom letter is addressed] [1]
[Insert date] [2]
Dear Sir/Madam,
Letter of Authority
Further to the agreement entered into between us,
I/we [3]
understand that you,
[name of
TPI]
of
[insert details sufficient to identify the TPI i.e. full designation, company
number, registered address] [4]
need written confirmation from
me/us
, in the form of this
letter, so that you can provide
(and show relevant service providers that I/we want you
to provide)
the services we have agreed. Therefore, for the purpose of you dealing with
water supply and/or wastewater services retailers on
my/our
behalf,
I/we
confirm that you
are authorised to carry out the following activities in relation my/our water supply and/or
sewerage services arrangements to the extent indicated below:
[5]
Activity
Confirmation
of authority
Confirmation
of authority
with
restrictions
Request and receive current and historical information
relating to premises registered in my/our name
including, without limitation –
consumption history,
meter numbers,
contract end dates and termination
fees
Request and receive current and historic information
about my/our billing, consumption, meter details, tariff
and debt information held by my/our current and/or
previous water supply and/or sewerage service
providers.
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