Enhancing probation practice and safety with smartphone applications
| Published date | 01 September 2017 |
| DOI | 10.1177/0264550517720852 |
| Date | 01 September 2017 |
| Author | Darius Fagan |
| Subject Matter | Practice notes |
Practice note
The Journal of Community and Criminal Justice
Probation Journal
Enhancing probation
2017, Vol. 64(3) 282–285
ª The Author(s) 2017
practice and safety
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DOI: 10.1177/0264550517720852
with smartphone
journals.sagepub.com/home/prb
applications
Darius Fagan
Department of Corrections, New Zealand
Abstract
As technology continues to improve and become more intertwined with our everyday
activities, more and more opportunities present themselves for using technology to
enhance the work that we do. This article outlines the introduction of Samsung smart-
phones to a large number of the Department of Corrections’ workforce, as wel as giving
details on two applications that are being used to improve the day-to-day operations
and safety of our community corrections staff in New Zealand. In early 2014, The New
Zealand Department of Corrections rolled out Samsung smartphones to over 3000 staff,
to aid them with their day-to-day work operations. The idea behind providing staff with
smartphones was to al ow staff to use their work email and calendar on-the-go, as well
as to access the internet when out of the office. The introduction of smartphones rep-
resented a marked leap forward in staff mobility and productivity.
Keywords
smartphone application, organizational change, community safety, probation, com-
munity orders
Contacts application
The introduction of departmental smartphones allowed for New Zealand Correc-
tions to utilize their potential in improving staff practice and safety. Recently, NZ
Corresponding Author:
Darius Fagan, Department of Corrections, Mayfair House, 44–52 The Terrace, Wellington, 6140,
New Zealand.
Email: darius.fagan@corrections.govt.nz
Fagan
283
Corrections has deployed an offender contacts application which was developed
between NZ Corrections and Samsung. The application allows probation staff to
access information about people on their allocated caseload from the department’s
Integrated...
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