Implementation and user acceptance of research information systems. An empirical survey of German universities and research organisations
| Date | 28 October 2019 |
| Pages | 1-15 |
| DOI | https://doi.org/10.1108/DTA-01-2019-0009 |
| Published date | 28 October 2019 |
| Author | Joachim Schöpfel,Otmane Azeroual,Gunter Saake |
| Subject Matter | Library & information science,Librarianship/library management,Library technology,Information behaviour & retrieval,Information & knowledge management,Information & communications technology,Internet |
Implementation and user
acceptance of research
information systems
An empirical survey of German universities
and research organisations
Joachim Schöpfel
GERiiCO Laboratory, Universite de Lille, Lille, France
Otmane Azeroual
German Center for Higher Education Research and Science Studies (DZHW),
Berlin, Germany and
Institute for Technical and Business Information Systems –Database Research Group,
Otto von Guericke University Magdeburg,
Magdeburg, Germany, and
Gunter Saake
Institute for Technical and Business Information Systems –Database Research Group,
Otto von Guericke University Magdeburg,
Magdeburg, Germany
Abstract
Purpose –The purpose of this paper is to present empirical evidence on the implementation, acceptance and
quality-related aspects of research information systems (RIS) in academic institutions.
Design/methodology/approach –The study is based on a 2018 survey with 160 German universities and
research institutions.
Findings –The paper presents recent figures about the implementation of RIS in German academic
institutions, including results on the satisfaction, perceived usefulness and ease of use. It contains also
information about the perceived data quality and the preferred quality management. RIS acceptance can be
achieved only if the highest possible quality of the data is to be ensured. For this reason, the impact of data
quality on the technology acceptance model (TAM) is examined, and the relation between the level of data
quality and user acceptance of the associated institutional RIS is addressed.
Research limitations/implications –The data provide empirical elements for a better understanding of
the role of the data quality for the acceptance of RIS, in the framework of a TAM. The study puts the focus on
commercial and open-source solutions while in-house developments have been excluded. Also, mainly
because of the small sample size, the data analysis was limited to descriptive statistics.
Practical implications –The results are helpful for the management of RIS projects, to increase acceptance
and satisfaction with the system, and for the further development of RIS functionalities.
Originality/value –The number of empirical studies on the implementation and acceptance of RIS is low,
and very few address in this context the question of data quality. The study tries to fill the gap.
Keywords Technology acceptance, Quality management, Database management, Research information,
Research information system (RIS)
Paper type Research paper
Introduction
The volume of research activities, structures and staff is steadily growing, and research
institutions must be able to answer to increasing demands on research evaluation and
reporting by researchers, funders, authorities and the public change. The usual way to deal
with this increasing demand is high-performing research information management (RIM).
RIM can be defined as “the aggregation, curation, and utilization of metadata about research
Data Technologies and
Applications
Vol. 54 No. 1, 2020
pp. 1-15
© Emerald PublishingLimited
2514-9288
DOI 10.1108/DTA-01-2019-0009
Received 21 January 2019
Revised 29 June 2019
Accepted 11 September 2019
The current issue and full text archive of this journal is available on Emerald Insight at:
www.emeraldinsight.com/2514-9288.htm
1
German
universities
and research
organisations
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