Intrugo Ltd (Case reference: 71971)
| Case Number | 71971 |
| Year | 2016 |
| Published date | 01 November 2016 |
| Adjudicated Party | Intrugo Ltd |
| Procedure Type | Adjudication by consent (Phone-Paid Services Authority) |
1
IN THE PHONEPAYPLUS TRIBUNAL CASE REF: 71971
BETWEEN:
PHONEPAYPLUS LIMITED
Executive
-and-
INTRUGO LIMITED
Respondent
_______________________________________________
ADJUDICATION BY CONSENT (“CONSENT ORDER”)
________________________________________________
Introduction
1. This Consent Order shall relate to the matter under PhonepayPlus case reference
71971, and the oral hearing listed for 30 November 2016, requested by the
Respondent.
2. This Consent Order is made following admissions of liability by the Respondent for the
breaches set out in the schedule to this Consent Order.
3. This Consent Order further sets out the agreement of the parties in respect of the
sanctions to be imposed on the Respondent and the administrative charges to be paid
by the Respondent.
4. The agreed sanctions and administrative charges have been approved by a legally
qualified member of the Code Compliance Panel pursuant to paragraph 3.16(d) of
Annex 3 to the PhonepayPlus Code of Practice (thirteenth edition) (“the Code”).
Agreed sanctions
5. The sanctions hereby agreed by the parties are:
a. a formal reprimand;
b. a requirement to remedy the breach by ensuring that the Respondent has
robust verification of each consumer’s consent to be charged before
making any further charge to the consumer, including for existing
subscribers to the Service;
c. a fine of £250,000; and
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