NHS England

Case OutcomeComplaint not upheld
Subject MatterHealth
CourtInformation Commissioner (UK)
Record NumberIC-270955-D4F7
Date13 March 2024
RespondentNHS England
Reference: IC-270955-D4F7
1
Date:
13 March 2024
Public Authority:
NHS England
Address:
Quarry House
Leeds LS2 7UE
Decision (including any steps ordered)
1. The complainant has requested information about complaints “for the
last 5 years” from NHS England (NHSE). NHSE originally withheld the
information under section 21 and 22 of FOIA. This is because some of
the information was already accessible to the complainant and because,
at the time of the request, the remainder was intended for future
publication. NHSE subsequently disclosed information relevant to the
request.
2. The complainant is dissatisfied because NHSE disclosed the information
in financial years and the complainant considers it was clear that they
wanted the information in calendar years.
3. The Commissioner’s decision is that, in the circumstances, NHSE’s
interpretation of the request as being for information in financial years
was reasonable and that it complied with section 1(1) of FOIA.
4. It’s not necessary for NHSE to take any corrective steps.
Request and response
5. The complainant made the following information request to NHSE on 18
September 2023:

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