Perceived self-efficacy and interactive video retrieval
| Date | 12 September 2016 |
| Published date | 12 September 2016 |
| Pages | 832-857 |
| DOI | https://doi.org/10.1108/JD-09-2015-0109 |
| Author | Dan Albertson,Boryung Ju |
| Subject Matter | Library & information science,Records management & preservation,Document management,Classification & cataloguing,Information behaviour & retrieval,Collection building & management,Scholarly communications/publishing,Information & knowledge management,Information management & governance,Information management,Information & communications technology,Internet |
Perceived self-efficacy and
interactive video retrieval
Dan Albertson
University of Alabama, Tuscaloosa, Alabama, USA, and
Boryung Ju
Louisiana State University, Baton Rouge, Louisiana, USA
Abstract
Purpose –The purpose of this paper is to examine perceived self-efficacy of users within an
interactive video retrieval context. The motivation for this research includes that understanding
self-efficacy will provide insight on how potential users target resources and in turn promote and
sustain use of retrieval tools and systems.
Design/methodology/approach –A survey method was employed. In total, 270 participants rated
levels of perceived self-efficacy for successfully fulfilling different video needs if using a particular
system. Perceived self-efficacy was explored quantitatively, both overall and across different
potentially influential factors, such as topic type, topic familiarity, system experience, and system
context. In addition, open-ended responses on the survey were categorized through content-analysis
and subsequently analyzed using weighted frequencies.
Findings –Findings demonstrated significant ass ociations between participants’perceived
self-efficacy and different topical factors, including familiarity and topic type, and also system
factors, such as exposure (or experience) and system context.
Research limitations/implications –User confidence is one belief or attitude about technology
acceptance, with self-efficacy intersecting multiple factors related to initial and sustained use of
technologies. Findings give researchers a look at users’preconceptions of interactive video retrieval
situations, which, in turn, suggest positive implications for future research and design.
Originality/value –Video retrieval comprises considerations that are unique from other contexts due
to the structure and physical makeup of video. However, until now, self-efficacy has not been directly
examined in relation to video or according to several of the specific retrieval factors as explored in the
current study, which is thus warranted.
Keywords Digital libraries, User interfaces, Information retrieval, User studies, Cognition, Video
Paper type Research paper
Introduction
Attitude is everything, as the old saying goes. People’s attitudes and beliefs, generally
speaking, are shaped by a variety of factors. Self-efficacy, for instance, is defined as
one’s internal belief of their own ability to perform and complete tasks by executing the
necessary or appropriate set of actions. Further, social cognitive theory credits learning
to situational observation and self-efficacy, which is, in turn, also derives through
observation (Bandura, 1977). Therefore, self-efficacy is integral to social cognitive
theory. Self-efficacy, as a concept, has been examined throughout a number of different
contexts and situations and, in turn, shown to be related to human motivation factors
such as self-esteem and expectation (Nahl, 1996; Compeau and Higgins, 1995). Contexts
of technology, including their use and adoption by users, have incorporated the element
of self-efficacy (Thong et al., 2002).
Perceived self-efficacy extends the concept to incorporate self-rated (i.e. perceived)
levels of one’s own abilities to complete such tasks, whether positively or negatively,
which in turn can influence subsequent decisions (Kurbanoglu, 2003). For example,
variations in perceived self-efficacy can drive action (or course thereof), resulting
Journal of Documentation
Vol. 72 No. 5, 2016
pp. 832-857
©Emerald Group Publishing Limited
0022-0418
DOI 10.1108/JD-09-2015-0109
Received 9 September 2015
Revised 8 March 2016
Accepted 3 April 2016
The current issue and full text archive of this journal is available on Emerald Insight at:
www.emeraldinsight.com/0022-0418.htm
832
JDOC
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emotions, expended effort and perseverance in problem solving, and thus final
performance (Ren, 1999). Perceived self-efficacy, as the primary variable or measure of
the current study, is many times operationalized and examined as preceding levels of
confidence of task completion prior to actions to be executedas part of a given situation.
Interactive information retrieval (IIR) involves the examination of users’
interactions, perceptions, judgments, and performances when interactively searching
for information to satisfy needs. User-centered research in IIR has provided better
understanding about the interactions and cognitive processes of users in IIR contexts ,
including leading up to, during, and after search sessions for different types of
information. Moreover, prior studies have examined users’interactions throughout
different IIR contexts, leading to understanding patterns and/or generalized
approaches of how users search, browse, assess, and select information using user
interfaces. The cognitive processes and criteria of users have also been analyzed to
understand how users target resources, define and scope needs, and model search
queries –within the confines of a system user interface –for ultimately applying to
search. Many factors can influence both users’behaviors and cognitive states or
statuses at all stages of an information seeking process, including those prior to an
actual interactive search session, which can inform how IIR situations, involving
systems, collections, and interfaces, can encourage and accommodate users. Further,
findings from all areas of user-centered IIR research have helped inform designs of
interactive tools, such as digital libraries, including collection access, retrieval
functionality (RF), and user interfaces.
Interactive video retrieval is an IIR process as applied for seeking, finding,
assessing, selecting, and using video information, specifically, in order to satisfy
information needs and facilitate tasks that necessitate video. The makeup and
structure of video information provides additional considerations and criteria for users
and interface developers alike; users in the interactive video retrieval process will
inevitably view, contemplate, and assess visual, audio, semantic (e.g. storyline), and
time-based information (among others), which can be influential to use, info rmation
needs, retrieval, and user interface design (Albertson, 2013). The necessity of users
having to cognitively manage different types and structures of information, as part of
one search for video, sparks interest about the influences on users’perceived self-
efficacy in a video IIR process. For example, user familiarity or understanding of the
information needed in a search topic to facilitate tasks can vary across the different
information types and structures embedded within video, e.g. users may be familiar
with storylines within a video as opposed to particular visual content or physical
aspects of needed video, which can be accommodated differently by IIR systems and
thus be of possible influence on users’perceptions and confidence.
Prior research of perceived self-efficacy has been conducted from different
technological contexts spanning basic technology use (Compeau and Higgins, 1995;
Hill et al., 1987; Karsten and Roth, 1998; Nahl, 1996) to IIR within certain academic or
professional domains (Mansourian and Ford, 2007; Nahl, 1996; Ren, 1999). Although
modestly, self-efficacy, and IIR have been previously examined in conjunction with one
another for understanding how users rate their abilities and/or levels of confidence for
fulfilling information needs to complete information-based tasks. Even more so, an
intersecting element throughout separate factors pertinent to technology acceptance is
that of self-efficacy, as it correlates to a variety of perceptions specifically about digital
tools and systems,such as their ease of use and/or usefulness,relevance for certain tasks,
anxiety with technology, and others (Compeau and Higgins, 1995; Hong et al. (2002).
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Perceived
self-efficacy
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