Procurement process maturity: key to performance measurement
| Published date | 01 March 2008 |
| Date | 01 March 2008 |
| Pages | 200-214 |
| DOI | https://doi.org/10.1108/JOPP-08-02-2008-B003 |
| Author | Rene G. Rendon |
| Subject Matter | Public policy & environmental management,Politics,Public adminstration & management,Government,Economics,Public Finance/economics,Texation/public revenue |
JOURNAL OF PUBLIC PROCUREMENT, VOLUME 8, ISSUE 2, 200-214 2008
PROCUREMENT PROCESS MATURITY:
KEY TO PERFORMANCE MEASUREMENT
Rene G. Rendon*
ABSTRACT. Performance measurement has been receiving increased
attention in public organizations. As performance measurement systems
begin to take on a central focus by public sector organizations, the
challenges of measuring and improving critical organizational processes
continue to increase in importance. Furthermore, as the procurement
process continues to gain critical importance in public sector organizations,
the need to apply specific performance measurement methods to measure
and improve the procurement processes is essential for mission success.
This article introduces the Contract Management Maturity Model (CMMM) as
a method for assessing, measuring, and improving an organization’s
procurement processes. The results of the case study describe the
organizational benefits of using a contract management maturity model as a
performance measurement, as well as a process improvement method.
INTRODUCTION
Organizational performance measurement has been receiving
increased attention in recent years, in both private and public
organizations. The recent financial scandals and resulting legislative
statutes, such as the Sarbanes-Oxley Act of 2002, have directed the
attention of private sector organizations to their organizational
processes and especially the internal control, documentation, and the
outputs of those processes (Scott, 2004). Additionally, previous
government initiatives such as the Government Performance and
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* Rene G. Rendon, D.B.A., is a senior lecturer of acquisition management at
the Graduate School of Business and Public Policy of the U.S. Naval
Postgraduate School. His teaching and research interests are in public
procurement and contract management.
Copyright © 2008 by PrAcademics Press
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