Research on the organization of user needs information in the big data environment
| Pages | 36-49 |
| Date | 06 February 2017 |
| DOI | https://doi.org/10.1108/EL-07-2015-0130 |
| Published date | 06 February 2017 |
| Author | Feicheng Ma,Ye Chen,Yiming Zhao |
| Subject Matter | Information & knowledge management,Information & communications technology,Internet |
Research on the organization of
user needs information in the big
data environment
Feicheng Ma, Ye Chen and Yiming Zhao
Center for Studies of Information Resources, Wuhan University,
Wuhan, China
Abstract
Purpose –This paper aims to propose a conceptual model for improving the organization of user needs
information in the big data environment.
Design/methodology/approach –A conceptual model of the organization of user needs information
based on Linked Data techniques is constructed. This model has three layers: the Data Layer, the Semantic
Layer and the Application Layer.
Findings –Requirements for organizing user needs information in the big data environment are identied
as follows: improving the intelligence level, establishing standards and guidelines for the description of user
needs information, enabling the interconnection of user needs information and considering individual privacy
in the organization and analysis of user needs.
Practical implications –This Web of Needs model could be used to improve knowledge services by
matching user needs information with increasing semantic knowledge resources more effectively and
efciently in the big data environment.
Originality/value –This study proposes a conceptual model, the Web of Needs model, to organize and
interconnect user needs. Compared with existing methods, the Web of Needs model satises the requirements
for the organization of user needs information in the big data environment with regard to four aspects:
providing the basis and conditions for intelligent processing of user needs information, using RDF as a
description norm, enabling the interconnection of user needs information and setting various protocols to
protect user privacy.
Keywords User needs, Information organization, Big data environment,
Organization of user needs information, Web of needs
Paper type Research paper
Introduction
User needs are a type of information resource and the basis of personalized services. The
ability to accurately and efciently obtain, organize and analyse user needs is a prerequisite
for personalized knowledge services, and these tasks are hot topics in knowledge services
research. Methods for handling the impact of the big data environment and organizing user
needs effectively based on features of knowledge resources are key scientic problems
requiring solution.
Currently, the major method for the organization of user needs information involves the
description of stable user behaviour and user needs information in a specic time period
through the construction of a user model. The technical approach to organizing user needs
information is gradually moving to an ontology-based user model from a traditional
keyword-based vector space model. The ontology-based user model provides rich
This paper is supported by the National Natural Science Foundation of China (No. 71420107026 and
71403190).
The current issue and full text archive of this journal is available on Emerald Insight at:
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EL
35,1
36
Received 21 July 2015
Revised 15 October 2015
4 February 2016
24 March 2016
Accepted 15 May 2016
TheElectronic Library
Vol.35 No. 1, 2017
pp.36-49
©Emerald Publishing Limited
0264-0473
DOI 10.1108/EL-07-2015-0130
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