Service‐oriented architectures and recordkeeping
| Pages | 124-137 |
| Published date | 30 March 2010 |
| DOI | https://doi.org/10.1108/09565691011039898 |
| Date | 30 March 2010 |
| Author | Barbara Reed |
| Subject Matter | Information & knowledge management |
Service-oriented architectures
and recordkeeping
Barbara Reed
Recordkeeping Innovation Pty Ltd, Sydney, Australia
Abstract
Purpose – The purpose of this paper is to show that the digital world has introduced new challenges
to recordkeeping professionals.
Design/methodology/approach – The initial response has been to transfer traditional
recordkeeping systems to automated solutions. Increasingly these are being challenged for fit in
dynamic organizational environments. Web services as a building-block for next generation software
applications are growing in acceptance both in governments and innovative product offerings.
Findings – The paper outlines the concepts of web services architectures and begins an exploration
of the uses that recordkeeping professionals may define for such a potentially radical change to the
way recordkeeping functionality is delivered.
Originality/value – The paper challenges recordkeeping professionals to ensure that they are very
firmly grounded in best professional practice in recordkeeping to grasp such a technology opportunity.
Keywords Records management, Change management,Service systems
Paper type Research paper
Introduction
We are living in a world of rapid technological change. Organisations are demanding
more functionality from integrated applications; new computing techniques to exploit,
reuse and repurpose legacy data; and, quicker deployment of technology to suit rapidly
changing structures and business focus. And some of these drivers actually conta in
contradictions – we want it simple, but it has to be compliant with a raft of complex
requirements; we want it quickly, but it has to be comprehensive etc; we want it
designed to meet the future, but do not forget the valuable data that we have
accumulated in the past. Some fundamentally new ways of thinking about technology
are emerging to manage this complex set of requirements – using existing
technologies but putting them together quite differently. As recordkeeping
professionals we need to be monitoring the shifts in both organizational
expectations and trends in technology to ensure that we are able to make our own
discipline specific contributions to the environment and ensure that recordkeepi ng
continues to be delivered in ways that suit the environment we are presented with[1].
The challenge
To some outside our profession there is a perception that we are narrowly focused and
somewhat obsessed with implementing recordkeeping according to a prescriptive
framework, which users do not like. Our methods and the technologies they are
implemented on are sometimes seen as expensive and difficult to implement, maintain
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/0956-5698.htm
This article was originally published in Records Management Journal, Vol. 18 No. 1, pp. 7-20
(2008) and has been republished as part of the journal’s 20th anniversary commemorative issue.
RMJ
20,1
124
Records Management Journal
Vol. 20 No. 1, 2010
pp. 124-137
qEmerald Group Publishing Limited
0956-5698
DOI 10.1108/09565691011039898
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