Student opinion on the use of social networking tools by libraries. A case study of Jawaharlal Nehru University, New Delhi
| Date | 30 September 2014 |
| DOI | https://doi.org/10.1108/EL-09-2012-0110 |
| Published date | 30 September 2014 |
| Pages | 594-602 |
| Author | Rakesh Kumar Bhatt,Amit Kumar |
| Subject Matter | Library & information science,Librarianship/library management,Library technology |
Student opinion on the use
of social networking tools
by libraries
A case study of Jawaharlal Nehru University,
New Delhi
Rakesh Kumar Bhatt and Amit Kumar
Department of Library and Information Science, University of Delhi,
Delhi, India
Abstract
Purpose – The purpose of this paper is to explore the students’ opinion of Jawaharlal Nehru University
(JNU), New Delhi, regarding the use of social networking sites (SNSs)/tools by library and their
expectation from the library through SNSs.
Design/methodology/approach – A survey was conducted using a well-designed questionnaire
circulated among 200 students studying in JNU for the academic session 2011-2012.
Findings – The study explores that most of the students are in favor of using the SNS/tools by the
libraries and they expect the services should be provided to them by libraries through SNS/tools as well.
Research limitations/implications – The study geographical area was conned to the students of
the JNU, New Delhi, regarding their opinion on use of SNS/tools by the library.
Originality/value – The paper highlights the student opinion regarding the use of SNS by library and
further explores the expectations of students from library through SNS/tool.
Keywords Social networking, Networking, ICT, Social networking sites, Social networking tools,
SNS
Paper type Case study
Introduction
Due to trends and developments in information and communication technology (ICT),
modern society is being rapidly transformed by the application of knowledge in
multidimensional ways for the betterment of present day society. Similarly, the role of
ICT has changed the social environment, which has opened the path for people to
communicate with kindred groups using different means and modes of communication,
including social networking sites (SNSs). SNSs have quickly become one of the most
popular mediums of online communication. These sites, also referred to as SNSs, have
exploded over the past few years, resulting in increasing numbers of people using these
sites for personal, professional and academic purposes. This phenomenon has forced the
library and information professional to think about and explore the use of the SNSs,
especially for using these technologies within their libraries (Connell, 2009). Although
use of SNSs by Indian libraries is lagging behind compared to more developed countries,
The authors are thankful to Mr. Mahesh Chand, Assistant Librarian, Jawaharlal Nehru
University, New Delhi, for their kind cooperation and support during the study.
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/0264-0473.htm
EL
32,5
594
Received 11 September 2012
Revised 8 November 2012
7 December 2012
Accepted 10 January 2013
The Electronic Library
Vol. 32 No. 5, 2014
pp. 594-602
© Emerald Group Publishing Limited
0264-0473
DOI 10.1108/EL-09-2012-0110
To continue reading
Request your trial