UR Enforcement procedure and financial penalties policy

Published date28 June 2018
Energy SectorCorporate
Approach to enforcement
Decision on revising our enforcement
procedure and financial penalties policy
28 June 2018
About the Utility Regulator
The Utility Regulator is the independent non-ministerial government department
responsible for regulating Northern Ireland’s electricity, gas, water and sewerage
industries, to promote the short and long-term interests of consumers.
We are not a policy-making department of government, but we make sure that the
energy and water utility industries in Northern Ireland are regulated and developed
within ministerial policy as set out in our statutory duties.
We are governed by a Board of Directors and are accountable to the Northern Ireland
Assembly through financial and annual reporting obligations.
We are based at Queens House in the centre of Belfast. The Chief Executive leads a
management team of directors representing each of the key functional areas in the
organisation: Corporate Affairs; Electricity; Gas; Retail and Social; and Water. The staff
team includes economists, engineers, accountants, utility specialists, legal advisors and
administration professionals.
Value and sustainability in energy and water.
We will make a difference for consumers by
listening, innovating and leading.
Our Mission
Be a best practice
regulator: transparent, consistent, proportional,
accountable,
and
targeted
Be a united
team
Be
collaborative
and
co-operative
Be
professional
Listen and
explain
Make a
difference
Act with
integrity
Our Vision
Our Values

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