No. 17-1, February 1997

Index

• Aspects of change in the Canadian federal public service
• Australia's Northern Territory perspectives of public sector reform
• Financial planning and control systems
• Government reform in Canada
• Internal markets in the public sector: the case of the British National Health Service
• Introduction
• Lessons of reform in the Ontario Civil Service
• Making government a ‘model user’ of the Information Highway—Canada's progress to date
• Managing policy formulation and implementation in Zambia's democratic transition
• Managing the new organization: some problems of institutional transition—a New Zealand perspective
• Organizational reform within government: accountability and policy management
• People: hearts and minds Towards rebirth of the public service ethic
• Performance standards and measuring performance in Ghana
• Politics and public service reform in small states: Malta
• Preface
• Public and private values at odds: can private sector values be transplanted into public sector institutions?
• Public sector versus private sector: the case of Uganda
• Service targets and methods of redress: the impact of accountability in Malaysia
• Sustaining excellence in government: the Singapore experience
• The Australian way of government and public sector commercial reform: from a lucky to a clever country?
• The information superhighway: Some public policy issues for the Commonwealth
• The New Public Administration: management innovations in government