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3CLogic Integrates Cloud Contact Center for Zoom.

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TELECOMWORLDWIRE-February 10, 2021-3CLogic Integrates Cloud Contact Center for Zoom

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3CLogic, the premier voice-enabling solution and cloud contact center platform, announced its latest integration with Zoom, the company said.

The combined offering will streamline organizational communication and provide call center agents easy access to internal team members so they can receive help and information in order to provide an exceptional customer service experience.

The integration between 3CLogic and Zoom will allow for a number of key use cases and features, including:

Automatically syncing agent availability between 3CLogic's Cloud Call Center platform and Zoom to minimize disruptions, streamline communication, and optimize call performance

Allow agents to easily accept incoming 3CLogic calls from within Zoom to ensure a...

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