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Akia to Streamline AI-Enabled Contactless Hospitality Solutions for Hotels.

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INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS

Akia, a Menlo Park-based start-up focused on transforming the way hotels engage with their guests, has announced it has secured a new round of funding from GSR Ventures, an early stage venture capital firm with more than USD 3 billion under management, the company said.

Akia will utilize the capital to accelerate and expand implementation of its AI-enabled SaaS platform, which allows hotels to provide guests with contactless options such as pre-arrival check-in and shifting in-person guest communications to text messaging. Akia's customers include brands such as Hyatt, Marriott, Best Western, NoMad, The Ritz-Carlton Club & Residences, and many luxury boutiques.

For properties adopting Akia's messaging solution, up to 72% of guests engage with staff via text, with 84% of those guests opting to check-in using text-messaging, reducing staff-to-guest contact and eliminating lines at...

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