Bowerman v Association of British Travel Agents Ltd

JurisdictionEngland & Wales
JudgeHirst,Waite,Hobhouse L JJ
Judgment Date21 November 1995
CourtCourt of Appeal (Civil Division)
Date21 November 1995

Court of Appeal

Before Lord Justice Hirst, Lord Justice Waite and Lord Justice Hobhouse

Bowerman and Another
and
Association of British Travel Agents Ltd

Contract - offer - ABTA notice constitutes an offer

Contract between ABTA and client

There was a direct contractual relationship between a customer of a failed ABTA tour operator and ABTA themselves under their well known scheme of protection against such failure.

The Court of Appeal so held by a majority, Lord Justice Hirst dissenting, in allowing an appeal by Miss Emma Bowerman and Mr Stephen Wallace from the dismissal by Mr Justice Mitchell on March 11, 1994 of their claim for reimbursement of £10 holiday insurance deducted from a claim paid by ABTA in respect of a holiday cancelled through the insolvency of the operator.

Mr Edward Bailey for the appellants; Miss Catharine Otton-Goulder for the defendants.

LORD JUSTICE HIRST said that Miss Bowerman was a pupil who had booked a skiing holiday and Mr Wallace was the teacher who had made the actual booking.

The arrangements had to be cancelled owing to the insolvency of the ABTA tour operator and in making a reimbursement ABTA had deducted the sum of £10 in respect of holiday insurance and that sum formed the subject matter of the appeal, which turned entirely on the construction of a notice which each ABTA tour operator was required to display prominently in its office.

The appellants' case was that that notice constituted a contractual offer to the public at large to protect them financially in the various contingencies there specified and that each customer accepted that offer when he booked his holiday with the relevant ABTA agent.

Strong reliance was placed on Carlill v Carbolic Smoke Ball CompanyELR ((1893) 1 QB 256), where the Court of Appeal had held that an advertisement by the defendants, who were the proprietors and vendors of a medical preparation, constituted an offer to anybody who accepted it by performing the conditions named in the advertisement.

It was submitted that that was comparable with the ABTA notice and his Lordship accepted that if the words of that notice were truly promissory in character it would be capable of constituting a contractual offer to the public in general.

First, it was essential to give full weight to the main heading to which his Lordship attached great importance, namely: "Notice describing ABTA's scheme of protection against the financial failure of ABTA's members".

That was an accurate...

To continue reading

Request your trial
3 cases
  • Dresdner Kleinwort Ltd and Another v Richard Attrill and Others (First Respondent) Fahmi Anar and Others (Second Respondent)
    • United Kingdom
    • Court of Appeal (Civil Division)
    • 26 Abril 2013
    ...year law students, Carlill v Carbolic Smoke Ball Company [1893] 1 QB 256 and the decision of the Court of Appeal in Bowerman v Association of British Travel Agents Ltd [1996] CLC 451. Each of those cases involved a public statement to consumers of products and the issue was whether they wer......
  • Haberdashers' Aske's Federation Trust Ltd v Lakehouse Contracts Ltd
    • United Kingdom
    • Queen's Bench Division (Technology and Construction Court)
    • 19 Marzo 2018
    ...Neither does a case that raises similar issues, namely notices to the public, namely Bowerman v Association of British Travel Agents [1996] CLC 451. 58 The idea of a standing offer is an approach that deals with, and avoids, the difficulty with the agency concept which is spelt out in Bowst......
  • Mc Carthy v an Coimisiun Le Rinci Gaelacha
    • Ireland
    • High Court
    • 8 Noviembre 2017
    ...there could scarcely be a more different “promise” as in the judgment of the Court of Appeal of England and Wales in Bowerman v. ABTA [1996] C.L.C. 451 than the vague offer or representation put forward on behalf of the 13 I emphasise that the Court cannot determine an issue as to fact defi......
2 books & journal articles
  • Non-regulated Contracts
    • United Kingdom
    • Wildy Simmonds & Hill Saggerson on Travel Law and Litigation - 7th Edition Contents
    • 30 Agosto 2022
    ...conditions incorporated into the contract. Those tour operators who are ABTA 6 Bowerman v Association of British Travel Agents Limited [1996] CLC 451, CA. 7 See, also, Carlill v Carbolic Smoke Ball Co [1893] 1 QB 256. members are obliged to include in their contract terms a provision to the......
  • Table of Cases
    • United Kingdom
    • Wildy Simmonds & Hill Saggerson on Travel Law and Litigation - 7th Edition Contents
    • 30 Agosto 2022
    ...(2004) 101(30) LSG 29, (2004) 154 NLJ 1050, [2004] All ER (D) 191 (Jun) 6.138 Bowerman v Association of British Travel Agents Limited [1996] CLC 451, (1995) 145 NLJ Rep 1815, (1995) The Times , 24 November, CA; [1995] Tr LR 246, QBD 6.8 Brannan v Airtours Plc [1999] EWCA Civ 588, [1999] TLR......

VLEX uses login cookies to provide you with a better browsing experience. If you click on 'Accept' or continue browsing this site we consider that you accept our cookie policy. ACCEPT