Developing corporate culture in the Indian university libraries. Problems and challenges of change management
| Published date | 01 July 2006 |
| Pages | 486-493 |
| DOI | https://doi.org/10.1108/01435120610702468 |
| Date | 01 July 2006 |
| Author | I.V. Malhan |
| Subject Matter | Library & information science |
Developing corporate culture in
the Indian university libraries
Problems and challenges of change
management
I.V. Malhan
Department of Library Science, University of Jammu, Jammu (Tawi), India
Abstract
Purpose – This paper discusses the problems and challenges of change management in the
university libraries to facilitate their growth, resources management and service performance similar
to the work culture of the corporate sector.
Design/methodology/approach – Discusses the changing face of Indian university libraries.
Describes the developing corporate culture in the university libraries and explores the ways the
university libraries can manage change. Presents a case study of managing change at the University of
Jammu Library.
Findings – This study reveals the complexities of change management in the university libraries and
indicates that the university leadership, the library manager, and the professional staff play a key role
in affecting change in the university libraries. Highlights that change management and staff
development go hand in hand. The paper points to the fact that evaluation and review processes of the
universities for accreditation, grading, and certification also help to a great extent to facilitate and
manage change. The university libraries may adopt the work culture of the corporate sector for
building their collections, managing their finances, training their staff, upgrading their technologies,
ameliorating their operations, but for rendering their services they must ensure humanism in practice.
Originality/value – Problem areas identified and strategies tested provide an important input to the
university librarians for effectively managing change in the university libraries.
Keywords India, Organizational culture, Universitylibraries, Change management
Paper type General review
Introduction
Educational institutions around the world are undergoing a change and competing like
business enterprises. Educational revolution is taking place in India too and all kinds
and levels of educational institutions are mushrooming all over the country. Slow pace
of changes in a number of government institutions has encouraged the private sector to
invest in educational infrastructure, impart quality education, and take advantage of
this great business opportunity. In the public sector too a few institutions of excellence
exist in the area of engineering, management and science education, e.g. IITs, IIMs,
NITs, IISc. These institutions have excellent infrastructure, follow rigorous evaluation
system for admissions, impart state of the art education, witness 100 percent job
placement of students, and contribute to the talent pool of the county. Their graduate s
are in demand all over the world. Many foreign companies are also setting up their
R&D Centres in India because of the availability of highly competent engineering and
management manpower and comparatively low cost of running such centers.
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/0143-5124.htm
LM
27,6/7
486
Received 29 May 2006
Revised 7 June 2006
Accepted 18 June 2006
Library Management
Vol. 27 No. 6/7, 2006
pp. 486-493
qEmerald Group Publishing Limited
0143-5124
DOI 10.1108/01435120610702468
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