Dialpad Introduces Personal Identifiable Information (PII) Redaction to Offer Increased Privacy Protection.

TELECOMWORLDWIRE-September 29, 2023-Dialpad Introduces Personal Identifiable Information (PII) Redaction to Offer Increased Privacy Protection

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Customer Intelligence Platform Dialpad, Inc. has released PII Redaction, an Ai-powered feature designed to fortify privacy safeguards of personal identifiable information and empower users with greater control over their data, the company said.

As part of Dialpad Ai, a proprietary automatic speech recognition and natural language processing engine embedded across Dialpad's sales, voice, meetings, messaging and contact centre solution, PII Redaction acts as a powerful safeguard for customer privacy, security, and...

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