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LiveVox Expands Sales Reach and Elevates Partner Engagement.

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M2 EQUITYBITES-January 3, 2022-LiveVox Expands Sales Reach and Elevates Partner Engagement

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LiveVox Holdings, Inc., a cloud-based provider of customer service and digital engagement tools, has allied with PlanetOne, the IT channel's preferred business partner for identifying and delivering cloud-based and connectivity solutions to midsize businesses and enterprises, the company said.

The new relationship expands LiveVox's sales reach, and brings its performance-driven, blended omnichannel contact center solutions to PlanetOne's successful and growing community of US channel partners including agents, sub-agents, MSPs and VARs.

LiveVox provides businesses with a unified approach to delivering exceptional customer experiences by offering pre-integrated contact center solutions that are easy to implement and optimize. As part of its new engagement with PlanetOne, LiveVox will educate PlanetOne's channel partners on its complete ecosystem of solutions.

The Company will also work to inform and enable channel partners in real time using PlanetOne's business intelligence platform SENTIENT. Introduced earlier this year, SENTIENT...

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